can't activate

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Leovz
Posts: 3
Joined: Fri Mar 27, 2026 12:22 pm

can't activate

Post by Leovz »

Dear...

I bought de office 2024. Got the key in the mail. Try to register; computer said "can't connect to the regestration server"

I disabled all antivirus and firewalls. Still no succes.

Try to contact the support, no reaction...

What to do?!
martin-k
SoftMaker Team
SoftMaker Team
Posts: 3154
Joined: Fri Nov 21, 2003 4:57 pm
Location: Nürnberg, Germany
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Re: can't activate

Post by martin-k »

Some stupid spammer overloaded one of our servers today. This is solved and will likely not happen the same way in the future.

Please activate now.
Martin Kotulla
SoftMaker Software GmbH
Leovz
Posts: 3
Joined: Fri Mar 27, 2026 12:22 pm

Re: can't activate

Post by Leovz »

Thank you for responding,

Sorry, still does not work!
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 3759
Joined: Wed Mar 11, 2020 5:31 pm

Re: can't activate

Post by SuperTech »

We apologize for the inconvenience. Could you please share a screenshot of the activation error so we can better understand the issue?
Leovz
Posts: 3
Joined: Fri Mar 27, 2026 12:22 pm

Re: can't activate

Post by Leovz »

When I enter the number from the email, the response is in the attachment.
Attachments
2026-03-27 12.32.22.jpg
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