Error code 2330

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GuernseyMan
Posts: 12
Joined: Tue Jul 19, 2022 9:37 pm

Error code 2330

Post by GuernseyMan »

When I try to install the 10th beta I get the error code 2330.

I'm running Windows 10 Enterprise LTSC if that makes any difference.

Also, as I'm installing onto a new windows install I need my beta key, unfortunately I've erased my original email so don't have access to it. Is there a way to recover this?
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 3863
Joined: Wed Mar 11, 2020 5:31 pm

Re: Error code 2330

Post by SuperTech »

Please share the screenshot of your error.

Please click on get it free in the shop from below link to get the new product key for Beta.
https://www.softmaker.com/en/products/s ... ffice-beta
GuernseyMan
Posts: 12
Joined: Tue Jul 19, 2022 9:37 pm

Re: Error code 2330

Post by GuernseyMan »

Thanks, I have a key now.

My error is:
Capture.PNG
GuernseyMan
Posts: 12
Joined: Tue Jul 19, 2022 9:37 pm

Re: Error code 2330

Post by GuernseyMan »

I also get this error when I try to install the non-beta version as well. It's probably my system that is at fault so I will do some more checking.
GuernseyMan
Posts: 12
Joined: Tue Jul 19, 2022 9:37 pm

Re: Error code 2330

Post by GuernseyMan »

Installed it on a fresh windows system and it worked fine. Must have been something it didn't like with my setup as I had the same error with the current installer.

Thanks for your help.
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 3863
Joined: Wed Mar 11, 2020 5:31 pm

Re: Error code 2330

Post by SuperTech »

Error 2330 is a Windows Installer permission issue — Setup cannot read file attributes, often due to folder permissions or your Documents path. Right-click the installer, choose Run as administrator, and ensure your user has full permissions on the target folder.
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