Texmaker not responding

[seasoned_geek]

Since I'm a paying customer who opened a complaint/ticket on this and peed a Sunday down the drain trying to gather useful info; I'll share what I know.

• If you install and use TextMaker on MX Linux this never happens. On Windows 10 it happens a lot

• If you have Trend Micro Maximum Security installed, this happens constantly

• If you remove Trend Micro Maximum Security and install Aura antivirus this happens intermittently

• TextMaker does not play nice with the mouse. If you never need the mouse <ALT><TAB> around to other applications then back to TextMaker; cursor will appear and you can type. You cannot ever use the mouse again though.

• Appears to be a not-insignificant memory management problem on Windows 10 which may or may not be related.

At first I thought TextMaker had ET Phone home going on, sending back usage/user information, and Trend Micro consuming the packets because it gets a bit aggressive when it comes to flagging "bad actors." It will even randomly consume BetterBird attempts to connect to my email server. They claim they don't do that. Switching to Aura eased but did not eliminate the problem.

Switching from TextMaker to Brave or Vivaldi browsers or BetterBird email client seems to dramatically increase the times TextMaker becomes a Dementia patient, you can see it sitting there looking at you, but it has no idea what is going on. Spending time in VS Codium or Diamond text editors making notes or whatever does not seem to give TextMaker Dementia.

During one of yesterday's instances I opened TaskManager and took a shot before I killed off TextMaker

Then I restarted and reloaded document

After adding about another page of text to the document.

This is a machine I use for yocto builds when working on embedded systems/medical devices, so it is not the least bit constrained. Appears I can only have 3 images though.

What I can tell you is the <ALT><TAB> trick to get the cursor back only works a couple of times. If you use the mouse after that you are pretty much hosed.

[seasoned_geek]

Question:

What is your monitor situation?

The Windows 10 machine I'm having this issue on has a 2K monitor as primary and an "ordinary" viewsonic in a shared display mode.

I'm just wondering if the C++ GUI/Application Framework they are using, or the OS itself, has an issue getting Windows stacked correctly in a mixed resolution environment. I realize this is a MAC thread, but there is a lot of Microsoft software on the MAC platform and most likely a cross platform library is being used here.

If you are on a laptop which has only one monitor, then this is useless speculation.

[SuperTech]

Thank you for providing these details. Since your issue is related to Windows, I have moved your post from the macOS forum to the correct section.

To help us investigate, please let us know if the problem persists in TextMaker. If it does, we require two pieces of information:

1. Your sminfo.txt file. You can generate this by going to Help > About > Write system information.

2. The name of the security software you are currently using.