Disappearing data

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Léon
Posts: 63
Joined: Thu Dec 17, 2020 10:22 pm
Location: Netherlands

Disappearing data

Post by Léon »

More and more often, data suddenly disappear from documents: words or numbers disappear or data are copied from one tab to another tab, overwriting data.

I know that this is the free version, but nevertheless I don't find this acceptable.

In the example the solution is easy, but very often it is not at all.

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SuperTech
SoftMaker Team
SoftMaker Team
Posts: 3277
Joined: Wed Mar 11, 2020 5:31 pm

Re: Disappearing data

Post by SuperTech »

Are you using any cloud storage for these files?

This can only happen if there is any file handling related operating system corruption, otherwise FreeOffice never edit any of the document itself.
User avatar
Léon
Posts: 63
Joined: Thu Dec 17, 2020 10:22 pm
Location: Netherlands

Re: Disappearing data

Post by Léon »

Yes, all my daily documents are in pCloud.

Thank you for this reply!

I have the impression that unwanted changes are made when a document is left open for some time. So now I try to close documents immediately after use.

Sorry that I accused PlanMaker of this.

In fact I am happy that PlanMaker is not the cause, because basically I am very, very content with this office program.

I often recommend it to other people.
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