Where's the status bar?

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Formula Use
Posts: 79
Joined: Fri Jul 10, 2026 3:55 am

Where's the status bar?

Post by Formula Use »

I enabled the "Status bar" feature in the mobile version of Planmaker. However, I don't see the status bar anywhere. And I can't swipe with my finger.

Realme RMX 1941
Android 9
SuperTech
SoftMaker Team
SoftMaker Team
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Re: Where's the status bar?

Post by SuperTech »

In PlanMaker for Android, enable it here:
Menu → Tools → Options → Appearance → Show status bar in ribbon mode

Note: This option is available when using the Ribbon interface on the bottom of screen.
Văn Quang Nguyễn VN
Posts: 107
Joined: Fri Jul 10, 2026 6:22 am

Re: Where's the status bar?

Post by Văn Quang Nguyễn VN »

I’ve had the same problem. The status bar has disappeared instead of appearing. I can’t swipe down.
Attachments
Screenshot_20260906_183013_Office PlanMaker.jpg
Screenshot_20260906_183019_Office PlanMaker.jpg
I didn't know much about the English language, so I had to use a translation tool. I love Vietnam. My hometown 🇻🇳 🇻🇳 🇻🇳 🇻🇳
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 4079
Joined: Wed Mar 11, 2020 5:31 pm

Re: Where's the status bar?

Post by SuperTech »

We are unable to reproduce this issue. Please reinstall the PlanMaker app and then try again.
Formula Use
Posts: 79
Joined: Fri Jul 10, 2026 3:55 am

Re: Where's the status bar?

Post by Formula Use »

Thank you
Văn Quang Nguyễn VN
Posts: 107
Joined: Fri Jul 10, 2026 6:22 am

Re: Where's the status bar?

Post by Văn Quang Nguyễn VN »

To be more specific about this issue:

1. I use Textmaker, Planmaker and Presentation.
2. I uninstalled Planmaker.
3. I then reinstalled it and tried again.
4. However, the status bar is missing. I closed and reopened the programme, but the problem persists.

Please note: I have adjusted the size of the command buttons and the touch mode settings in Planmaker.

I’m using a Galaxy A04 S running Android 13. This issue only occurs in Planmaker. Textmaker and Presentation still display the status bar.
Attachments
Screenshot_20260907_170031_Office Presentations.jpg
Screenshot_20260907_170021_Office TextMaker.jpg
I didn't know much about the English language, so I had to use a translation tool. I love Vietnam. My hometown 🇻🇳 🇻🇳 🇻🇳 🇻🇳
Văn Quang Nguyễn VN
Posts: 107
Joined: Fri Jul 10, 2026 6:22 am

Re: Where's the status bar?

Post by Văn Quang Nguyễn VN »

Other
Attachments
Screenshot_20260907_170059_Office PlanMaker.jpg
I didn't know much about the English language, so I had to use a translation tool. I love Vietnam. My hometown 🇻🇳 🇻🇳 🇻🇳 🇻🇳
Văn Quang Nguyễn VN
Posts: 107
Joined: Fri Jul 10, 2026 6:22 am

Re: Where's the status bar?

Post by Văn Quang Nguyễn VN »

Other
Attachments
Screenshot_20260907_170108_Office PlanMaker.jpg
I didn't know much about the English language, so I had to use a translation tool. I love Vietnam. My hometown 🇻🇳 🇻🇳 🇻🇳 🇻🇳
Văn Quang Nguyễn VN
Posts: 107
Joined: Fri Jul 10, 2026 6:22 am

Re: Where's the status bar?

Post by Văn Quang Nguyễn VN »

I’ve already restarted the phone, but the problem is still there
I didn't know much about the English language, so I had to use a translation tool. I love Vietnam. My hometown 🇻🇳 🇻🇳 🇻🇳 🇻🇳
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 4079
Joined: Wed Mar 11, 2020 5:31 pm

Re: Where's the status bar?

Post by SuperTech »

After reinstallation, you need to follow this process again:
SuperTech wrote: Sun Sep 06, 2026 12:39 pm In PlanMaker for Android, enable it here:
Menu → Tools → Options → Appearance → Show status bar in ribbon mode

Note: This option is available when using the Ribbon interface on the bottom of screen.
Văn Quang Nguyễn VN
Posts: 107
Joined: Fri Jul 10, 2026 6:22 am

Re: Where's the status bar?

Post by Văn Quang Nguyễn VN »

It still doesn’t work. I’ve followed the instructions

When I uninstalled Planmaker and went to the Play Store to reinstall it, the items I had added or removed from the quick-access toolbar were still there. Even the ‘Format’ and ‘Help’ tabs remained intact.

Everything else is normal and the Planmaker software remains unchanged. Even if I uninstall and reinstall the app a hundred times, the Quick Access Toolbar still lacks a menu. This drives me mad, as Textmaker and Presentation both have a normal status bar. Planmaker doesn’t have one, yet in ‘Customise’, it still appears in the list.

However, I have adjusted the size of the command button icons. No matter what size I set, it remains the same. The same applies when adjusting the resolution. Planmaker still refuses to display them.
Attachments
Screenshot_20260908_165857_Office TextMaker.jpg
Screenshot_20260908_165724_Office TextMaker.jpg
I didn't know much about the English language, so I had to use a translation tool. I love Vietnam. My hometown 🇻🇳 🇻🇳 🇻🇳 🇻🇳
Văn Quang Nguyễn VN
Posts: 107
Joined: Fri Jul 10, 2026 6:22 am

Re: Where's the status bar?

Post by Văn Quang Nguyễn VN »

Other
Attachments
Screenshot_20260908_165822_Office Presentations.jpg
Screenshot_20260908_165930_Office Presentations.jpg
I didn't know much about the English language, so I had to use a translation tool. I love Vietnam. My hometown 🇻🇳 🇻🇳 🇻🇳 🇻🇳
Văn Quang Nguyễn VN
Posts: 107
Joined: Fri Jul 10, 2026 6:22 am

Re: Where's the status bar?

Post by Văn Quang Nguyễn VN »

Other

-Restart the phone: Doesn’t work
-Clear the Planmaker cache: Doesn’t work.
-Reload: Still doesn’t work

Softmaker’s software is quite unique: even if you uninstall the app, any changes I’ve made within the software (such as adding new command tabs or customising the quick-access toolbar) remain. I like that

This afternoon, I reset Planmaker’s quick-access toolbar to its default state (as it was when I first downloaded it, before making any changes to the software). There’s a menu button, but following the instructions didn’t work.

I think this bug might be related to the source code of the mobile version.

I enjoy using Planmaker. My phone only uses your software; I never use any other apps because they lack features and have been ruthlessly stripped down by the manufacturer.
Attachments
Screenshot_20260908_170037_Office PlanMaker.jpg
Screenshot_20260908_170052_Office PlanMaker.jpg
Screenshot_20260908_170015_Office PlanMaker.jpg
I didn't know much about the English language, so I had to use a translation tool. I love Vietnam. My hometown 🇻🇳 🇻🇳 🇻🇳 🇻🇳
Văn Quang Nguyễn VN
Posts: 107
Joined: Fri Jul 10, 2026 6:22 am

Re: Where's the status bar?

Post by Văn Quang Nguyễn VN »

I’ve got no other choice now. And I’ve provided a very detailed description of this fault.

Galaxy A04 S, running Android 13
I didn't know much about the English language, so I had to use a translation tool. I love Vietnam. My hometown 🇻🇳 🇻🇳 🇻🇳 🇻🇳
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