Crash when launching multiple PDFs simultaneously from Windows Explorer

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kamiloxf
Posts: 2
Joined: Fri Nov 14, 2025 2:51 pm

Crash when launching multiple PDFs simultaneously from Windows Explorer

Post by kamiloxf »

Hi
I’m having a problem with FlexiPDF 2025.414.0924 (64-bit). When I try to open two PDF files at the same time from File Explorer, the application crashes (closes immediately). This happens with any PDF file. The issue does NOT occur when opening multiple files directly from within the application. I don’t have any updates available. The operating system is Windows 11 25H2 build 26200.7171. The problem occurs on all computers. The systems are fresh — they were recently reinstalled.

Does anyone know what might be causing this or how to fix it?
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 3594
Joined: Wed Mar 11, 2020 5:31 pm

Re: Crash when launching multiple PDFs simultaneously from Windows Explorer

Post by SuperTech »

Thank you for reporting this problem. To assist you further, we have sent detailed troubleshooting steps to your private message inbox on the forum.
kamiloxf
Posts: 2
Joined: Fri Nov 14, 2025 2:51 pm

Re: Crash when launching multiple PDFs simultaneously from Windows Explorer

Post by kamiloxf »

Good evening,
I tested the delivered hotfix on two of my computers. I opened a dozen different PDF files at the same time from the Windows File Explorer, and it looks like the fix has resolved the issue.

Thank you for such quick help.
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