Cannot access product

General questions and answers about FreeOffice 2024 for Windows. Don't post application-specific questions here, but in the appropriate subforum.
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AMS
Posts: 1
Joined: Wed Jun 11, 2025 9:32 pm

Cannot access product

Post by AMS »

My son downloaded the free version before going overseas where he does not have internet access. Now, he tried to open the product, but it says that there are no more days to access and he needs to enter a product or activation key. He also said that he needs to enter his email address to receive messages, but he doesn't have access to his email or the internet.
Can you please advise?
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 3399
Joined: Wed Mar 11, 2020 5:31 pm

Re: Cannot access product

Post by SuperTech »

Internet access is required to request a free product key and activate FreeOffice.
FreeOffice_User_2025
Posts: 2
Joined: Fri Jun 20, 2025 7:59 pm

Re: Cannot access product

Post by FreeOffice_User_2025 »

While we should be grateful to have access to such a fantastic software package completely free of charge, I believe it should be communicated more clearly to potential users that an internet connection and a valid email address are required. Otherwise, users risk being locked out of FreeOffice just one week after installation.
Last edited by FreeOffice_User_2025 on Sun Jun 22, 2025 9:13 pm, edited 1 time in total.
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