TextMaker crash

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zellmer
Posts: 11
Joined: Sun Oct 11, 2015 6:52 pm

TextMaker crash

Post by zellmer »

Hi!
I've got problem with TextMaker 2018. It's crash often (TextMaker just turnes off). I'm using Ubuntu 16.04 on one machine and Kubuntu 18.04 on second one. On both TextMaker behaviour ist the same. It doesn't matter is document new or old one. I;m using docx format.
sven-l
SoftMaker Team
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Re: TextMaker crash

Post by sven-l »

Does it crash on start or while it is running?
Sven Leßmann
SoftMaker Software GmbH
zellmer
Posts: 11
Joined: Sun Oct 11, 2015 6:52 pm

Re: TextMaker crash

Post by zellmer »

It crash while is running. It never crashed on start.
sven-l
SoftMaker Team
SoftMaker Team
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Location: Nuremberg
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Re: TextMaker crash

Post by sven-l »

Please run TextMaker with the -debug parameter (Start the terminal and enter ‘textmaker18 -debug’ without the ‘). This will log the launch of the software in the file tmlog.txt. Using this log file we can find out what happened.

Please send us that file to forum(at)softmaker.com referring to that thread.
Sven Leßmann
SoftMaker Software GmbH
zellmer
Posts: 11
Joined: Sun Oct 11, 2015 6:52 pm

Re: TextMaker crash

Post by zellmer »

Have you recived my mail?
sven-l
SoftMaker Team
SoftMaker Team
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Re: TextMaker crash

Post by sven-l »

No, I haven't received any mail so far. Have you used the same e-mail address as here in the forum?
Sven Leßmann
SoftMaker Software GmbH
zellmer
Posts: 11
Joined: Sun Oct 11, 2015 6:52 pm

Re: TextMaker crash

Post by zellmer »

I send you mail from: dawid.celmer(at)o2.pl.
sven-l
SoftMaker Team
SoftMaker Team
Posts: 6251
Joined: Wed Apr 09, 2008 8:26 am
Location: Nuremberg
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Re: TextMaker crash

Post by sven-l »

Ok, thank you! I will report this to the developers.
Sven Leßmann
SoftMaker Software GmbH
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