Linux TM2018 crashes when opening .RTF files

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JohnWasilewski
Posts: 383
Joined: Sun Jan 13, 2008 1:06 am

Linux TM2018 crashes when opening .RTF files

Post by JohnWasilewski » Fri Jun 07, 2019 9:07 pm

I have sent today numerous TM-generated crash reports, all as have occurred when trying to open .RTF files using Linux TM2018.
TM is crashing EVERY time I try to open an .RTF file.

A notable problem that also occurs during every crash is that TM is dumping 271 SM program files and SM folders into the folder containing the .RTF file I am trying to open. These are listed in my most recent crash report (from about 15 minutes ago).

All the same .RTF files can be opened successfully in Linux by:
- M$Word,
- LibreOffice Writer,
- WS-Office Writer, and
- OnlyOffice Desktop.
---
John

JohnWasilewski
Posts: 383
Joined: Sun Jan 13, 2008 1:06 am

Re: Linux TM2018 crashes when opening .RTF files

Post by JohnWasilewski » Fri Jun 07, 2019 9:18 pm

May I also hasten to add, I'd still rather use TM2018, in preference to any of the others I mentioned.
---
John

JohnWasilewski
Posts: 383
Joined: Sun Jan 13, 2008 1:06 am

Re: Linux TM2018 crashes when opening .RTF files

Post by JohnWasilewski » Fri Jun 07, 2019 9:20 pm

Here's another copy of one of the .RTF files causing the crash.
---
John
Hastings.rtf
(68.17 KiB) Downloaded 14 times

miguel-c
SoftMaker Team
SoftMaker Team
Posts: 318
Joined: Wed Jun 05, 2019 12:02 pm

Re: Linux TM2018 crashes when opening .RTF files

Post by miguel-c » Thu Jun 13, 2019 5:34 pm

Hi, I was able to reproduce the issue and I'm going to report it to the developers.

miguel-c
SoftMaker Team
SoftMaker Team
Posts: 318
Joined: Wed Jun 05, 2019 12:02 pm

Re: Linux TM2018 crashes when opening .RTF files

Post by miguel-c » Tue Jun 18, 2019 6:56 pm

This RTF file is broken (braces are set incorrectly). The next service pack will work around the errors in this RTF file.

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