TextMaker crash

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zellmer
Posts: 13
Joined: Sun Oct 11, 2015 6:52 pm

TextMaker crash

Post by zellmer » Sun May 13, 2018 4:05 pm

Hi!
I've got problem with TextMaker 2018. It's crash often (TextMaker just turnes off). I'm using Ubuntu 16.04 on one machine and Kubuntu 18.04 on second one. On both TextMaker behaviour ist the same. It doesn't matter is document new or old one. I;m using docx format.

sven-l
SoftMaker Team
SoftMaker Team
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Re: TextMaker crash

Post by sven-l » Mon May 14, 2018 4:01 pm

Does it crash on start or while it is running?
Sven Leßmann
SoftMaker Software GmbH

zellmer
Posts: 13
Joined: Sun Oct 11, 2015 6:52 pm

Re: TextMaker crash

Post by zellmer » Mon May 14, 2018 9:20 pm

It crash while is running. It never crashed on start.

sven-l
SoftMaker Team
SoftMaker Team
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Re: TextMaker crash

Post by sven-l » Tue May 15, 2018 9:43 am

Please run TextMaker with the -debug parameter (Start the terminal and enter ‘textmaker18 -debug’ without the ‘). This will log the launch of the software in the file tmlog.txt. Using this log file we can find out what happened.

Please send us that file to forum(at)softmaker.com referring to that thread.
Sven Leßmann
SoftMaker Software GmbH

zellmer
Posts: 13
Joined: Sun Oct 11, 2015 6:52 pm

Re: TextMaker crash

Post by zellmer » Wed May 16, 2018 12:09 pm

Have you recived my mail?

sven-l
SoftMaker Team
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Re: TextMaker crash

Post by sven-l » Thu May 17, 2018 1:39 pm

No, I haven't received any mail so far. Have you used the same e-mail address as here in the forum?
Sven Leßmann
SoftMaker Software GmbH

zellmer
Posts: 13
Joined: Sun Oct 11, 2015 6:52 pm

Re: TextMaker crash

Post by zellmer » Thu May 17, 2018 8:01 pm

I send you mail from: dawid.celmer(at)o2.pl.

sven-l
SoftMaker Team
SoftMaker Team
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Joined: Wed Apr 09, 2008 8:26 am
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Re: TextMaker crash

Post by sven-l » Wed May 23, 2018 11:55 am

Ok, thank you! I will report this to the developers.
Sven Leßmann
SoftMaker Software GmbH

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