Trackpad scrolling still needs improvement

Post Reply
frmarkfenn
Posts: 22
Joined: Fri Mar 20, 2020 12:14 am

Trackpad scrolling still needs improvement

Post by frmarkfenn »

I've mentioned this in the betas, but the trackpad scrolling still needs improvement.

Most apps now use the trackpad api's to help with the scrolling. This gives a very smooth and accurate experience. It also allows for the flick motion. If you need an example, go to other text or document editors and you will see this. I've tried these word processors: Word, OfficeSuite, Pages, WPS Office, Polaris Office, AO Office and Google Docs, as well as these text editors: GoCoEdit, Working Copy, and Textastic.

Most other apps use this as well: Safari, PDF Expert, Pinterest, Facebook, and Weather.

The scrolling in TextMaker is very clunky and not accurate. The only scroll gesture to can trust is the the quick two-finger swipe. It will move the text up or down about 3 lines. If you try a large two-finger scroll, the text will blaze by and you are almost certain to move past the place you need, which then causes more gesture swipes to go back.

This is one of the few things about the entire office suite, that I think, needs to be worked on. It holds it back from having a great user experience. This includes using a mouse that doesn't have a mechanical scroll wheel (like the Apple Mouse) which treat the scrolling the same way a trackpad does. Anything that isn't a system scroll suffers from this. For instance, the font dropdown uses the clunky scrolling, but the Save As dialog uses the system scroll and is very smooth.

One of the reasons this is so important is that, when I go to TextMaker (which is my default document editor now), I have to switch my mind over to remember that scrolling just doesn't work the way other apps do. I go from a naturally scrolling experience to one that takes deliberate action (and is both frustrating and slower).

For me, this is the most important improvement that could be done to a fantastic office suite.

Thanks,
+Mark
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 2356
Joined: Wed Mar 11, 2020 5:31 pm

Re: Trackpad scrolling still needs improvement

Post by SuperTech »

Thanks for your post. I have forwarded the details to our developer team.
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 2356
Joined: Wed Mar 11, 2020 5:31 pm

Re: Trackpad scrolling still needs improvement

Post by SuperTech »

Please share some more details of this problem:
1. Which scrolling modes/scroll gesture is not working well and creating problem? Please let us know the complete detail of it.
2. Please share a screen recording of the problem for better understanding.
3. Does this problem occurring every time or on any specific action?
4. Does it happen with all documents or documents with a lot of pictures and shapes? If there is any specific document with this problem, please share it. You can send us private document to forum[at]softmaker.com with link of this post.
frmarkfenn
Posts: 22
Joined: Fri Mar 20, 2020 12:14 am

Re: Trackpad scrolling still needs improvement

Post by frmarkfenn »

I’ve added a series of small videos (so as to keep the length down.

Document size does not matter.
Happens across TextMaker and PlanMaker (haven’t tried the presentation app).
I did a comparison with Pages, although almost any other word processor would work.
Happens everytime.
I’ve tried this on both a 12.9” and 11” iPads. Using The Apple Magic Keyboard, a Brydge Pro+, and a Logi Keyboard, all with the same track pad issue.
I’ve also used a Apple Mouse and a Microsoft Arc Mouse (these use a capacitive surface instead of a mechanical wheel).
Attachments
IMG_2488.MOV
(12.57 MiB) Downloaded 29 times
IMG_2486.MOV
(35.42 MiB) Downloaded 31 times
IMG_2487.MOV
(24.86 MiB) Downloaded 28 times
frmarkfenn
Posts: 22
Joined: Fri Mar 20, 2020 12:14 am

Re: Trackpad scrolling still needs improvement

Post by frmarkfenn »

Videos Part II.
Attachments
IMG_2494.MOV
(17.44 MiB) Downloaded 27 times
IMG_2493.MOV
(12.8 MiB) Downloaded 24 times
IMG_2491.MOV
(10.69 MiB) Downloaded 26 times
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 2356
Joined: Wed Mar 11, 2020 5:31 pm

Re: Trackpad scrolling still needs improvement

Post by SuperTech »

Thanks for additional information with recordings. I have forwarded these to our developer team.
Post Reply

Return to “TextMaker 2021 for iOS”