Over sized New document windows

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lgsl
Posts: 53
Joined: Wed Mar 04, 2020 8:00 pm

Over sized New document windows

Post by lgsl » Wed Mar 31, 2021 5:29 pm

In TextMaker and Presentations when you open the dialog to create a new document, the window to choose a new template is over sized. it does not fit the screen and can not be resized. Due the way the window is placed the "ok" and "cancel" buttons cat not be seen nor reached forcing me to move the window manually.
Screenshot_20210331_101336.png
Presentations
Screenshot_20210331_101136.png
TextMaker
Steps to reproduce:
1. Start TextMaker (or Presentations).
2. Click the "Create new document" button.

This issue can be reproduced in KDE Plasma 5, Enlightenment 24, FVWM2 and 3, e16, and WindowMaker. This suggests to me this is not an issue with the window manager but TextMaker and Presentations. PlanMaker seems unaffected, the dialog window is big, but it fits inside the screen.

My screen resolution is 1366x768. TexMaker and Presentations window geometry height goes beyond 900.

SuperTech
SoftMaker Team
SoftMaker Team
Posts: 1428
Joined: Wed Mar 11, 2020 5:31 pm

Re: Over sized New document windows

Post by SuperTech » Sat Apr 17, 2021 3:59 pm

Thanks for reporting this problem. Please share your sminfo file which you can generate by clicking on '?' > About > Write system information.

lgsl
Posts: 53
Joined: Wed Mar 04, 2020 8:00 pm

Re: Over sized New document windows

Post by lgsl » Mon Apr 19, 2021 5:52 pm

Here you go
Attachments
sminfo.txt
(458.29 KiB) Downloaded 7 times

SuperTech
SoftMaker Team
SoftMaker Team
Posts: 1428
Joined: Wed Mar 11, 2020 5:31 pm

Re: Over sized New document windows

Post by SuperTech » Mon Apr 26, 2021 5:00 pm

Thanks for sharing sminfo file. Please follow these steps and check if this resolve your problem :

1. Close all the SoftMaker Office applications.
2. Rename SoftMaker folder to SoftMaker_Old.
3. Then check if this problem occurs again.
4. If yes, please uninstall SoftMaker Office and restart your computer.
5. Download and install a fresh and latest copy of SoftMaker Office.
6. Then check if this problem occurs again and let us know the results.

lgsl
Posts: 53
Joined: Wed Mar 04, 2020 8:00 pm

Re: Over sized New document windows

Post by lgsl » Mon Apr 26, 2021 6:27 pm

The problem persists.

SuperTech
SoftMaker Team
SoftMaker Team
Posts: 1428
Joined: Wed Mar 11, 2020 5:31 pm

Re: Over sized New document windows

Post by SuperTech » Tue May 11, 2021 10:06 pm

Thanks for trying the mentioned steps. Our developers team has fixed this problem and the solution will be included in the next service pack of SoftMaker Office. So, you can try after updating SoftMaker Office with new service pack which is coming soon.

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