User Interface selection

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ADZ20
Posts: 6
Joined: Tue Jul 28, 2020 2:03 am

User Interface selection

Post by ADZ20 » Wed Jul 29, 2020 3:16 pm

Starting TextMaker 2021 brings up the window to select a "User Interface". 6 options appears. If any, but the 1st ribbon option, is selected the same "User Interface" selection window reappears. Selecting the 1st option or Cancel completes the opening of TextMaker. What is the fix? Thanks

SuperTech
SoftMaker Team
SoftMaker Team
Posts: 1416
Joined: Wed Mar 11, 2020 5:31 pm

Re: User Interface selection

Post by SuperTech » Thu Jul 30, 2020 6:22 pm

Thanks for reporting this problem. I tried to reproduce this problem but not getting the interface selection screen again, no matter which interface out of 6 I select. Please share a screenshot of the problem so that we can diagnose it.

If you don't have any specific settings or documents saved in SoftMaker Folder, please rename the Documents/SoftMaker folder and check this problem again. Renaming this folder will reset all the settings to fresh which you can recover later.

ADZ20
Posts: 6
Joined: Tue Jul 28, 2020 2:03 am

Re: User Interface selection

Post by ADZ20 » Tue Aug 04, 2020 3:42 am

Renaming the folder seems to have resolved the issue. Thanks.

It also resolved my missing printer issue.

SuperTech
SoftMaker Team
SoftMaker Team
Posts: 1416
Joined: Wed Mar 11, 2020 5:31 pm

Re: User Interface selection

Post by SuperTech » Tue Aug 04, 2020 9:41 am

It's good to know that both of your problems are resolved.

Thanks

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