Crashes

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zackf
Posts: 17
Joined: Fri Jul 10, 2020 8:13 pm

Crashes

Post by zackf » Fri Jul 24, 2020 8:58 pm

PlanMaker crashes so much I can't use it.
  • I am using conditional formatting and data validation.
  • I tried 64 and 32 bit versions
  • I am trying to use xlsx format
  • I am coming from office, i tried using existing files AND starting one from scratch.
  • Windows 10 Pro

martin-k
SoftMaker Team
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Re: Crashes

Post by martin-k » Fri Jul 24, 2020 9:10 pm

It looks like you haven't sent in any crash report, even though the software asks you to do that after a crash. Why didn't you send them?
Martin Kotulla
SoftMaker Software GmbH

zackf
Posts: 17
Joined: Fri Jul 10, 2020 8:13 pm

Re: Crashes

Post by zackf » Fri Jul 24, 2020 9:23 pm

It becomes unresponsive, and I have to end the processes.

martin-k
SoftMaker Team
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Re: Crashes

Post by martin-k » Fri Jul 24, 2020 9:25 pm

OK, that's not a crash then. Please make one or more of these documents available to us, either by uploading them here or e-mailing them to forum (at) softmaker.com and referencing this thread. Include step-by-step instructions how to reproduce the hang.
Martin Kotulla
SoftMaker Software GmbH

zackf
Posts: 17
Joined: Fri Jul 10, 2020 8:13 pm

Re: Crashes

Post by zackf » Fri Jul 24, 2020 9:28 pm

Since you responded I opened it again and started playing with it. Seems like it usually freezes when I try to move the window...

zackf
Posts: 17
Joined: Fri Jul 10, 2020 8:13 pm

Re: Crashes

Post by zackf » Fri Jul 24, 2020 9:31 pm

Just type things, enter, tab, and move the window around.
Attachments
Date of referral.xlsx
(8.76 KiB) Downloaded 27 times

SuperTech
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Re: Crashes

Post by SuperTech » Thu Jul 30, 2020 3:08 am

Thanks for reporting this problem. I was able to reproduce it and forwarded the details to our development team.

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