Not properly compatible with Catalina

Post here those questions, bug reports and suggestions for SoftMaker Office 2018 for Mac that do not fit in any of the application-specific subforums.
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Empedro
Posts: 2
Joined: Tue Feb 11, 2020 11:59 am

Unable to change user interface under Appearance tab.

Post by Empedro » Tue Feb 11, 2020 12:04 pm

I can't change the user interface, I used to be able to do it but now it preselects the blandest horrible grey one. Problem is evident in TextMaker, PlanMaker & Presentations apps.

Also, according to isitdowrightnow.com, the version 274 update website/download link is unresponsive.

Empedro
Posts: 2
Joined: Tue Feb 11, 2020 11:59 am

Not properly compatible with Catalina

Post by Empedro » Tue Feb 11, 2020 4:35 pm

Using Mojave, the suite's preferences re user template, document format & user interface (under the Appearance tab) can be set and the settings will stay set after a restart.

Not so under Catalina: you can select only one pitifully bland & grey user interface (Ribbon). None of the other two Ribbon interfaces or the three Classic interfaces can be selected. All that happens is the adjustment window reappears, only the grey one will stick as a setting. Output document format stays as a SoftMaker default format with subsequent documents. User template details can be entered but the settings don't stay set.

These issues are NOT evident under Mojave.

miguel-c
SoftMaker Team
SoftMaker Team
Posts: 610
Joined: Wed Jun 05, 2019 12:02 pm

Re: Not properly compatible with Catalina

Post by miguel-c » Fri Feb 14, 2020 7:17 pm

Could you please go to the top right corner of Textmaker and then "? | About | Write system info" and send us the file?
Thanks

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