False disk full error

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JohnWasilewski
Posts: 350
Joined: Sun Jan 13, 2008 1:06 am
Location: UK

False disk full error

Post by JohnWasilewski » Fri Apr 03, 2020 3:11 am

Linux Zorin 15 running TMPro2018 S976.0313 (64bit)
Sometimes, when I try to save a document, on a Lenovo P50s with 50GB available space, I get this error message

Code: Select all

Error
Error saving file
Disk full or inaccessible
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John

JohnWasilewski
Posts: 350
Joined: Sun Jan 13, 2008 1:06 am
Location: UK

Re: False disk full error

Post by JohnWasilewski » Fri Apr 03, 2020 3:42 am

This false error message is preventing me from saving my work.
I have found that the only way round it is to SAVE-AS a new filename. Then it saves.

This is can be a nuisance at times because I sometimes name my documents using a particular naming convention, so being prevented from saving a document to its intended current name interferes with that.
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John

SuperTech
SoftMaker Team
SoftMaker Team
Posts: 1415
Joined: Wed Mar 11, 2020 5:31 pm

Re: False disk full error

Post by SuperTech » Sat Apr 04, 2020 11:01 pm

Please share your sminfo.txt file, which you can create by clicking on '?' | About and "Write system information". Please also share the screenshot of this error and the file which you are unable to save.

Is this file you originally created in TextMaker 2018 or with any other text editor software.

Thanks

JohnWasilewski
Posts: 350
Joined: Sun Jan 13, 2008 1:06 am
Location: UK

Re: False disk full error

Post by JohnWasilewski » Thu Apr 16, 2020 2:17 pm

I'll need to wait until it happens again before I can send a copy of my sminfo.txt file and share a screenshot. In answer to your question, this is happening with doc files created neither with other wp applications nor with earlier versions of TM, but with Linux TM2018, which is the only WP I am using for my work.
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John

dbsurfer
Posts: 1
Joined: Mon Nov 09, 2020 2:16 am

Re: False disk full error

Post by dbsurfer » Mon Nov 09, 2020 3:34 am

I am in the process of changing over from Microsoft Office 2010 to SoftMaker Office 2021 and I am having this problem with Word files but, so far, not Excel files. The workaround I am employing is to open the docx file in TextMaker and then save it with the default TextMaker file type using the same filename. I then close TextMaker and change the name or move the old docx file to a backup folder.
Finally, I open the new tmdx file and save it back as a docx file with the same filename. This new copy of the docx file can now be opened, edited and saved in the normal way. Changing over to using tmdx files exclusively would be quicker but for the moment I need MS Office compatibility. The files are all stored in a Google Drive.

Colin

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