no product key

Post here those questions, bug reports and suggestions for SoftMaker Office 2018 for Windows that do not fit in any of the application-specific subforums.

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sago
Posts: 2
Joined: Tue Jul 30, 2019 3:21 am

no product key

Post by sago » Tue Jul 30, 2019 9:45 pm

have registered and downloaded but no product key can be found . Waited 2 days for the email that was said to have the key but no email. what do I do now

miguel-c
SoftMaker Team
SoftMaker Team
Posts: 235
Joined: Wed Jun 05, 2019 12:02 pm

Re: no product key

Post by miguel-c » Tue Jul 30, 2019 11:07 pm

Hi, we have no register of any license being issued to your email address p****.c****.r***@gmail.com
PS: check your spam folder on the email address you used to register.

sago
Posts: 2
Joined: Tue Jul 30, 2019 3:21 am

Re: no product key

Post by sago » Wed Jul 31, 2019 2:54 pm

I got textmaker. planmaker and presentations. Registered so that I can come on here but nothing in spam or anywhere else. Everytime I open textmaker or the others it asks me for a product key to which I don't have or cannot find anywhere on your site. Am I missing something, should I be looking else where. For the life of me I don't know

miguel-c
SoftMaker Team
SoftMaker Team
Posts: 235
Joined: Wed Jun 05, 2019 12:02 pm

Re: no product key

Post by miguel-c » Thu Aug 01, 2019 12:05 am

Maybe I can find you there by name. What name did you use to register?

petersago
Posts: 2
Joined: Wed Jul 31, 2019 3:58 pm

Re: no product key

Post by petersago » Thu Aug 01, 2019 7:35 pm

i deleted the 2016 program as i couldnt use it and downloaded the 2018 version and it never asked me to give a product key atall. I can use it without one. That goes for all the programs you supply. (free ) .Dont know about the ones you have to pay for

miguel-c
SoftMaker Team
SoftMaker Team
Posts: 235
Joined: Wed Jun 05, 2019 12:02 pm

Re: no product key

Post by miguel-c » Fri Aug 02, 2019 3:47 pm

If FreeOffice 2018 is working and it doesn't prompt you for an activation code, it's because it's using the old one and everything is fine.

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