SoftMaker.com

Well, my Note 4 bricked itself so I had to upgrade to the Note 9. I just thought I would let you know that the functionality of your HD products are just as abysmal on the Note 9 as they were on the Note 4. When are your new HD products going to be available!?!? Are you going to optimize them for st...

Agreed, I have submitted dozens of bug reports over the years. They have never fixed a single issue that I have reported. And now I'm getting repeated nag screens for a supposedly improved Windows version. I will upgrade when they fix their Softmaker HD abominations. Until then they are never gettin...

Softmaker HD still is and has always been a disaster. If you are going to continue to not support it (as you have always done), when is the supposed new and improved Softmaker HD going to be available? This is absolutely ridiculous!

As of a few days ago my docx and xlsx file changes are no longer being saved in Google Drive or on Google Drive using the BoxCryptor encryption app. It has worked just fine for the last 1+ year. What is screwed up now?

That is an unacceptable answer. Softmaker HD products are still are still and always have been an absolute disaster, entirely because you have never supported any of your products. Your users submit problems until our fingers are bleeding and you do absolutely nothing! There has never been a day tha...

Would it be possible for you to work with Cryptomator to enable write capability when using Softmaker products? Currently only read capability is provided. When files are saved Softmaker pretends to save the updates to files but does not actually save the changes. The Cryptomator app provides 256 AE...

Please just abandon developing new android apps and actually support your existing apps. They would be awesome if they just worked. If you would actually fix all the bugs I have already reported and support all future reported bugs they would set the benchmark for all android office type apps. Pleas...

When is your new Softmaker for Android apps going to be released? Are they going to be full featured like Softmaker HD or the useless stripped down versions for phones? Are you actually going to support your new versions? Why don't you just support/develop the apps you already have? You have never s...

I don't understand why you don't just support the apps you have already created. Your Softmaker HD apps are phenomenal except for some functionality issues and numerous bugs. I have been using your apps and your windows version since 2012. You have never supported your products. You just release new...

Thanks Sven. Please ensure that the Android version has at least the capabilities of your current HD versions. Stripped down basic versions of apps are useless and why I purchased your HD versions in the first place. When can we expect the new Android version? Is it going to be full featured like yo...

Why have you not updated this app since June? None of the issues I have identified have been addressed. It is still just as dysfunctional as it has always been. I have to use self developed work arounds to complete the most basic of tasks for nearly everything I do. In the mean time you have now rel...

That's crazy. It does it to me all day every day using all Planmaker HD and TextMaker HD. There is no way this problem is device specific. If you are refusing to support my devices and your products then so be it. I am telling you about the shortcomings with your products to help you. Do you think t...

I'm not exactly sure what the device ID is, but I believe this is what you are looking for:

SAMSUNG-SM-N910A

Yes, like I said this was random, but I just could not understand how it could ever happen. It did happen though. Just like if you email a protected file it sends the file unprotected. It does this every time. It is not random.

I just sent the test file in an email.