Search found 274 matches

by ecbritz
Fri Jul 10, 2020 7:21 pm
Forum: FlexiPDF 2019 for Windows
Topic: Documents are printed by FlexiPDF to .prn, not .pdf
Replies: 0
Views: 9

Documents are printed by FlexiPDF to .prn, not .pdf

When I "Convert to PDF", i.e. print a normal Textmaker document with the FlexiPDF printer, I end up with a .prn file, not a .pdf file as I should, according to the FlexiPDF user guide. Why? How should I "Convert to PDF" using FlexiPDF? I can of course "Export to PDF" with Textmaker. But printing wit...
by ecbritz
Thu Jul 09, 2020 5:44 pm
Forum: BETA SoftMaker Office 2021 for Windows (General)
Topic: I was charged $69 for a $30 upgrade
Replies: 9
Views: 224

Re: I was charged $69 for a $30 upgrade

I received an email from your sales team today offering to pay back half of what I paid for the Upgrade Version of Softmaker 2021. Thanks very much, I appreciate this. There seems to be confusion regarding my address. I reside in Kenya with a residency permit as shown in my Softmaker Account. But I ...
by ecbritz
Thu Jul 09, 2020 8:39 am
Forum: SoftMaker Office 2021 for Windows (General)
Topic: Keyboard input disabled by adjusting template: Textmaker 2021 text window remains blank
Replies: 3
Views: 54

Re: Keyboard input disabled by adjusting template: Textmaker 2021 text window remains blank

Thanks very much for your prompt feedback. The only way I could fix the problem of the Textmaker 2021 text window not responding to keyboard input, was by doing the following: 1. I uninstalled Softmaker 2021 deleting every possible remnant of the program I could find, using the program RevoUninstall...
by ecbritz
Wed Jul 08, 2020 6:48 pm
Forum: SoftMaker Office 2021 for Windows (General)
Topic: Keyboard input disabled by adjusting template: Textmaker 2021 text window remains blank
Replies: 3
Views: 54

Keyboard input disabled by adjusting template: Textmaker 2021 text window remains blank

I made adjustments to my default Textmaker 2021 template. Afterwards, I could not type text into my text window any longer. The text window remains blank; it does not respond to keyboard input. I tried a "Repair" installation of Softmaker 2021 and also a fresh installation after uninstalling the pro...
by ecbritz
Wed Jul 08, 2020 12:12 pm
Forum: TextMaker 2021 for Windows
Topic: How To Change Default Font & Size?
Replies: 12
Views: 226

Re: How To Change Default Font & Size?

The procedure to change the default font & font size given above does work. But I have taken a look at the advice given by Martin-K earlier on and must admit that his procedure is quicker, thus better.
by ecbritz
Tue Jul 07, 2020 1:19 pm
Forum: TextMaker 2021 for Windows
Topic: How To Change Default Font & Size?
Replies: 12
Views: 226

Re: How To Change Default Font & Size?

Please note that I use the traditional Textmaker interface. So I refer to this interface when I try to explain a Textmaker operation. Not sure if the explanation will be clear to users of the new interface. It might. You can set or change the default font and font size (e.g. Arial 12) used by any pa...
by ecbritz
Mon Jul 06, 2020 5:08 pm
Forum: BETA SoftMaker Office 2021 for Windows (General)
Topic: I was charged $69 for a $30 upgrade
Replies: 9
Views: 224

Re: I was charged $69 for a $30 upgrade

Sure, I understand, and thanks for your message.
by ecbritz
Mon Jul 06, 2020 12:59 pm
Forum: BETA SoftMaker Office 2021 for Windows (General)
Topic: I was charged $69 for a $30 upgrade
Replies: 9
Views: 224

Re: I was charged $69 for a $30 upgrade

I have not received a reply to my email sent to sales@softmaker.de as yet, and would appreciate a response in order to settle the overpayment.
by ecbritz
Fri Jul 03, 2020 7:31 pm
Forum: BETA SoftMaker Office 2021 for Windows (General)
Topic: I was charged $69 for a $30 upgrade
Replies: 9
Views: 224

Re: I was charged $69 for a $30 upgrade

I sent an email to sales (at) softmaker.de informing your sales team of the US$69 i was made to pay for my US$30 "Upgrade" version of Softmaker Office 2021. (This was my fourth Softmaker program purchase, so I was entitled to the Upgrade price.) The invoice I received from Softmaker states that I wa...
by ecbritz
Wed Jul 01, 2020 8:52 pm
Forum: BETA SoftMaker Office 2021 for Windows (General)
Topic: I was charged $69 for a $30 upgrade
Replies: 9
Views: 224

Re: I was charged $69 for a $30 upgrade

Thanks, will do. As a point of interest, I think the 9 dollars added to the 60 dollars (I paid $69) might be 15% VAT (Value Added Tax) levied because my credit card is registered in South Africa. My location and residency in another country is apparently disregarded. If this is the case, and other c...
by ecbritz
Wed Jul 01, 2020 5:44 pm
Forum: BETA SoftMaker Office 2021 for Windows (General)
Topic: I was charged $69 for a $30 upgrade
Replies: 9
Views: 224

Re: I was charged $69 for a $30 upgrade

May I add that I entered my current Kenyan address as instructed by the online purchasing process. This address is also the address given in my Softmaker account. The amount to be paid, indicated during the purchasing process, was $29,99. When the purchase did not go through, I followed the instruct...
by ecbritz
Wed Jul 01, 2020 3:32 pm
Forum: BETA SoftMaker Office 2021 for Windows (General)
Topic: I was charged $69 for a $30 upgrade
Replies: 9
Views: 224

I was charged $69 for a $30 upgrade

When I ordered and paid for Softmaker 2021 today, the ZAR equivalent of $69 was deducted from my credit card, although I ordered the Upgrade version of Softmaker priced at $30 ($29.99). I selected to buy a Softmaker upgrade because I bought the two previous versions of Softmaker and other programs s...
by ecbritz
Wed Jun 24, 2020 12:41 pm
Forum: SoftMaker Office 2021 for Windows (General)
Topic: Two questions
Replies: 15
Views: 827

Re: Two questions

Thanks, will do!
by ecbritz
Tue Jun 23, 2020 4:38 pm
Forum: SoftMaker Office 2021 for Windows (General)
Topic: Two questions
Replies: 15
Views: 827

Re: Two questions

I managed to change my Softmaker password so I also managed to log into the Softmaker Shop. The Softmaker Forum requires its own password. Unless I'm thinking of another password change I recently tried to make, a Softmaker Forum password change requires that you know the password you want to change...
by ecbritz
Tue Jun 23, 2020 8:33 am
Forum: SoftMaker Office 2021 for Windows (General)
Topic: Two questions
Replies: 15
Views: 827

Re: Two questions

I have not written an email and have not been contacted by your Sales Team. I do not have an email address for any party at Softmaker. The only access a Softmaker user has to your company, is through this forum or otherwise Customer Support, which I tried in this case. What happened here, is that I ...

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