Search found 55 matches

by Jim-J
Wed Mar 30, 2016 11:58 am
Forum: TextMaker HD
Topic: Not saving to microSD card
Replies: 23
Views: 55143

Re: Not saving to microSD card

Hello,
I referred your report to the developer team.
by Jim-J
Wed Mar 23, 2016 9:54 am
Forum: TextMaker HD
Topic: can't print to printer
Replies: 9
Views: 32237

Re: can't print to printer

The printer issue is solved. The fix will be available with the next service pack.
by Jim-J
Mon Mar 21, 2016 10:15 am
Forum: TextMaker HD
Topic: Not saving to microSD card
Replies: 23
Views: 55143

Re: Not saving to microSD card

Hello,

thank you for the additional information. I referred it all to the developer team.
by Jim-J
Fri Mar 18, 2016 10:32 am
Forum: TextMaker HD
Topic: Not saving to microSD card
Replies: 23
Views: 55143

Re: Not saving to microSD card

You are right, it's in Tools. :)

Thank you for the sminfo.txt. I referred your report to the developer team.

Is this issue only with TextMaker or also with PlanMaker and Presentations with this device?
by Jim-J
Thu Mar 17, 2016 11:43 am
Forum: TextMaker HD
Topic: Not saving to microSD card
Replies: 23
Views: 55143

Re: Not saving to microSD card

Hello,

can you please send us the sminfo.txt?
Invoke "Help-About->Write System Information" to create the file.

Thank you.
by Jim-J
Wed Mar 16, 2016 1:57 pm
Forum: TextMaker HD
Topic: Not saving to microSD card
Replies: 23
Views: 55143

Re: Not saving to microSD card

If a reinstall doesn't solve this issue, then a device reset to factory setting might help.

It's not unusual that some apps don't work properly after an update to an new Android revision.
by Jim-J
Mon Mar 14, 2016 4:53 pm
Forum: SoftMaker Office HD for Android (General)
Topic: Links
Replies: 8
Views: 29485

Re: Links

Hello,

I informed the developers about your request.
by Jim-J
Mon Mar 14, 2016 4:50 pm
Forum: SoftMaker Office HD for Android (General)
Topic: Overwrite or Insert mode
Replies: 16
Views: 47300

Re: Overwrite or Insert mode

Hello,

I informed the developers about your request.
by Jim-J
Mon Mar 14, 2016 11:48 am
Forum: Water Cooler
Topic: Chrome OS: when is SM going to do a version?
Replies: 10
Views: 30374

Re: Chrome OS: when is SM going to do a version?

Hello,

I referred your request to the product management.
by Jim-J
Fri Mar 11, 2016 11:06 am
Forum: TextMaker HD
Topic: can't print to printer
Replies: 9
Views: 32237

Re: can't print to printer

Our developers are working to solve this issue. This will be fixed as soon as possible. But I can't say when the fix or service pack will be available.
by Jim-J
Thu Mar 10, 2016 4:18 pm
Forum: TextMaker HD
Topic: Not saving to microSD card
Replies: 23
Views: 55143

Re: Not saving to microSD card

Hello,

I checked this issue with a Samsung Note 3 - Android 5.0

I opened a document on the external SD-card. Every time I saved the file, it always was saved to the original location on the SC-card.

Does anybody else have the same problem? If so, please let me know.
by Jim-J
Thu Mar 10, 2016 3:39 pm
Forum: TextMaker HD
Topic: can't print to printer
Replies: 9
Views: 32237

Re: can't print to printer

I sent you an e-mail.
by Jim-J
Mon Mar 07, 2016 5:07 pm
Forum: TextMaker HD
Topic: can't print to printer
Replies: 9
Views: 32237

Re: can't print to printer

Hello,

our developers are informed about this issue. We will inform you as soon we receive a response.
by Jim-J
Mon Feb 15, 2016 8:32 am
Forum: PlanMaker HD
Topic: PlanMaker HD update 749
Replies: 2
Views: 24995

Re: PlanMaker HD update 749 - December 7

Hello,

the next service pack will be released soon.
by Jim-J
Fri Feb 12, 2016 10:11 am
Forum: SoftMaker Office HD for Android (General)
Topic: Hyperlinks https
Replies: 6
Views: 27750

Re: Hyperlinks https

Our developers solved this issue. The fix will be available with the next service pack.

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