I have been logged out and refunded

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Raza Zaidi
Posts: 1
Joined: Sat Aug 23, 2025 4:09 pm

I have been logged out and refunded

Post by Raza Zaidi »

I had installed PlanMaker from the Google Play Store and I subscribed for premium membership

I started getting messages that of I didn't start using the app I will be terminated from the premium membership and refunded

I had been regularly using PlanMaker but still was removed and my money refunded

Why has this happened when I had been regularly using this app ever since I installed and paid for the membership by the Google Play Store
martin-k
SoftMaker Team
SoftMaker Team
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Location: Nürnberg, Germany
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Re: I have been logged out and refunded

Post by martin-k »

I have no idea what this is about. We don't have a "premium" membership, and we haven't refunded you.

Post the exact messages so we can see what this is about.
Martin Kotulla
SoftMaker Software GmbH
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