Error with Office HD App on Android 8.0

General questions and answers about SoftMaker Office HD for Android. Don't post application-specific questions here, but in the appropriate subforum.
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garryjoshi
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Joined: Thu Feb 15, 2018 10:21 am

Error with Office HD App on Android 8.0

Post by garryjoshi » Thu Feb 15, 2018 10:23 am

Office HD app was working fine when my note 8 was running android 7.0 but today I updated to android 8.0 and now whenever I am opening the app it only loads a blank screen during its start up and crashes after a while. How do I fix it any solution??

A quick update: I've uninstalled the Office HD app and reinstalled it and it's working just fine once again :)

Garry Joshi
https://showbox.onl/ https://mobdro.one/ https://dltutuapp.com/
Last edited by garryjoshi on Fri Feb 23, 2018 10:17 am, edited 1 time in total.

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jimjutte
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Re: Error with Office HD App on Android 8.0

Post by jimjutte » Mon Feb 19, 2018 3:42 pm

Hi Garry,

I just checked on my own phone and I am using 7.0, so I can't provide an idea at this time. Is there anything critical in the update that you need in the short-term? Can you revert to 7.0?
Cheers
Jim

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Re: Error with Office HD App on Android 8.0

Post by sven-l » Tue Feb 20, 2018 8:27 am

Please uninstall the Apps (and also the program data) and install them again. Does the problem persist?
Sven Leßmann
SoftMaker Software GmbH

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