Why isn’t my post getting any replies?

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Văn Quang Nguyễn VN
Posts: 106
Joined: Fri Jul 10, 2026 6:22 am

Why isn’t my post getting any replies?

Post by Văn Quang Nguyễn VN »

Hello, Softmaker team,
In the past, when I submitted feature requests, I received a response from Softmaker on the forum. But why haven’t my recent feature requests and questions posted on the forum received a response? This is very strange.
I didn't know much about the English language, so I had to use a translation tool. I love Vietnam. My hometown 🇻🇳 🇻🇳 🇻🇳 🇻🇳
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JezShed
Posts: 85
Joined: Sun Jun 14, 2009 3:55 pm

Re: Why isn’t my post getting any replies?

Post by JezShed »

Hi Văn,

Don't worry, I'm sure you will get some replies soon.

At this time of year, many companies in Europe have staff vacations and not everyone can respond until they return to work.

As a customer myself, I know how important it is to get a response, but it will certainly happen. Softmaker are very responsive, knowledgeable and helpful (as you have seen in the past). None of us would ever get reply from Microsoft of course.

From my point of view, I appreciate your suggestions and it all helps with the overall development and dialogue between customers and the developers.

All the best from me in the UK by the way,
Jez
Văn Quang Nguyễn VN
Posts: 106
Joined: Fri Jul 10, 2026 6:22 am

Re: Why isn’t my post getting any replies?

Post by Văn Quang Nguyễn VN »

Thank you for following my feature suggestion posts. Will you continue to follow my feature suggestion posts in future? As Softmaker customers, we must help them build better and incredibly powerful software. Even surpassing Microsoft.

Do you remember my post?: ‘Define colour for highlighted text’. It included screenshots in both Vietnamese and English. But do you understand the Vietnamese?

Thank you Jezshed
I didn't know much about the English language, so I had to use a translation tool. I love Vietnam. My hometown 🇻🇳 🇻🇳 🇻🇳 🇻🇳
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