Problem Printing New Documents

[bogart2]

I cannot print newly created documents (or save as PDF). Old documents print without problem.
The message in both cases reads:
Postscript/PDF creation failed. Error 58.

Is there a way to cure this? I have tried reinstalling and have the latest update installed. I have tried changing fonts, no effect.

[SuperTech]

Thank you for reporting your issue.

To help us investigate further, please share the file you are working with.

If your file is confidential, you can send it to forum[at]softmaker.com along with a link to this post.

[bogart2]

File attached.

[SuperTech]

Please send the TextMaker document which you are unable to print/PDF, so that we can reproduce the issue at our end.

[bogart2]

I just did that. The files I sent will not print, generates the error message I reported.
Here it is again.

[SuperTech]

I was able to print the file without any issue on my end.

Please close the SoftMaker applications, then go to your Documents folder and rename the "SoftMaker" folder. After that, try printing again.

I have attached the PDF file for your reference.

[bogart2]

I tried that but no change. Renamed a couple of times.
PDF Expert is version 3,11,2. in case that matters, Mac running Ventura 13,7,8.

[SuperTech]

You can open that exported PDF file in Google Chrome, Safari or any other web browser you are using.

[bogart2]

I don't have any problems opening documents. The problem is printing. Newly created documents will not print. so I do not understand the reply.

[SuperTech]

Are you able to print using other non-SoftMaker applications and using PlanMaker/Presentations?

Please share your sminfo.txt file, which you can generate by clicking on '?' > About > Write system information.

[MartinChivers]

I to, am having the same issue. Cannot print documents or save as a PDF. I use TEKON PRO COND font, I wonder if its that causing the problem. Getting ERROR 58. I tried rebooting my iMac....that didn't work. Also changed the pots in the document I'm hoping to print and also save as a PDF, again not working. My "get around was to zoom out until all of the document was visible, screenshot, open in photoshop and save as a PDF.

I'm printing (edited in Text maker) documents, that were initially designed in Microsoft Word. Incidentally, it will print anything that is entirely new. I've tried saving as .docx (as normal) but also .doc and .tmdx - neither worked.

Has there been a definitive answer?