My question but need to be answered immediately

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Văn Quang Nguyễn VN
Posts: 76
Joined: Fri Jul 10, 2026 6:22 am

My question but need to be answered immediately

Post by Văn Quang Nguyễn VN »

I have a question and I hope there will be an answer here: So when the payment for the softmaker office nx universal product is completed, will the product be delivered to your home? :D
Another thing is why am I not getting a response from the softmaker? :D
SuperTech
SoftMaker Team
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Re: My question but need to be answered immediately

Post by SuperTech »

We deliver the product digitally to your registered email address. You can download the software from our website and activate it using the key received in the email.

You can view all your product details here:
https://www.softmaker.com/en/my-account

We respond to every ticket. If you feel anything has been missed, please let us know.
Văn Quang Nguyễn VN
Posts: 76
Joined: Fri Jul 10, 2026 6:22 am

Re: My question but need to be answered immediately

Post by Văn Quang Nguyễn VN »

I received the product code a long time ago. In JuneI . I also emailed you last meal but haven't heard back. Hope you can reply soon. :D 8)
I didn't know much about the English language, so I had to use a translation tool. I love Vietnam. My hometown 🇻🇳 🇻🇳 🇻🇳 🇻🇳
Jossi
SoftMaker Volunteers
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Re: My question but need to be answered immediately

Post by Jossi »

If you have received a product code, why don’t you download the program? Are you expecting a CD-ROM?
Văn Quang Nguyễn VN
Posts: 76
Joined: Fri Jul 10, 2026 6:22 am

Re: My question but need to be answered immediately

Post by Văn Quang Nguyễn VN »

Downloaded and I don't need
martin-k
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Re: My question but need to be answered immediately

Post by martin-k »

The only version you have from us is the beta of the new SoftMaker Office, which is free of charge.
Martin Kotulla
SoftMaker Software GmbH
Văn Quang Nguyễn VN
Posts: 76
Joined: Fri Jul 10, 2026 6:22 am

Re: My question but need to be answered immediately

Post by Văn Quang Nguyễn VN »

I have been visiting the website of softmaker》 customer support for the past few days and apparently have not received a response in the past few days. Checking in other folders is not even a junk folder. Hope you will respond soon
I didn't know much about the English language, so I had to use a translation tool. I love Vietnam. My hometown 🇻🇳 🇻🇳 🇻🇳 🇻🇳
SuperTech
SoftMaker Team
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Re: My question but need to be answered immediately

Post by SuperTech »

Please don't send any emails for Beta testing — the forum is the only communication channel for Beta, and it gets fast responses here.

Email support is reserved for paid versions only.
Văn Quang Nguyễn VN
Posts: 76
Joined: Fri Jul 10, 2026 6:22 am

Re: My question but need to be answered immediately

Post by Văn Quang Nguyễn VN »

Sorry
I didn't know much about the English language, so I had to use a translation tool. I love Vietnam. My hometown 🇻🇳 🇻🇳 🇻🇳 🇻🇳
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