Planmaker xlsx file import error

[avsu]

When trying to import a table in CRM software of a Planmaker XLSX file it generates an error message as in the attached screen capture.
When this Planmaker file is opened and then saved with CTRL-S (i.e. no edits etc.) then the file imports without issues.

If I open an Excel file that imports without issues in Planmaker and save it again as an XLSX file with Planmaker and then try to import it then it also generates the import error message.

Planmaker import error message.PNG (2.44 KiB) Viewed 28 times

It seems to be a file header issue that makes it look as if it is not a proper Excel file but I could be wrong.
(This also happens in the current NX release version, not just in the beta version)

[SuperTech]

Thank you for reporting this issue. To help us investigate effectively, please provide the following information:

1. The name of the destination software where you are trying to import the file.

2. The problematic file saved from PlanMaker that fails to import.

3. The same file saved from Microsoft Excel that imports successfully.

Comparing these files will allow us to pinpoint the cause of the import failure.

If your files contain confidential information, please email them to forum[at]softmaker.com and include a link to this discussion for context.

[avsu]

I have sent the sample files to the e-mail address mentioned above with the requested files and information

[SuperTech]

Thank you for sharing the files. I have forwarded the details for further investigation.