Presentations crashes on pptx

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pdedecker
Posts: 12
Joined: Mon Sep 29, 2025 3:39 pm

Presentations crashes on pptx

Post by pdedecker »

Dear, I have a pptx file that crashes the Presentations NX beta on opening.

The file is 115 MB in size. I can share the file but I need to know how to upload it.
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 3863
Joined: Wed Mar 11, 2020 5:31 pm

Re: Presentations crashes on pptx

Post by SuperTech »

Thank you for reporting your issue. Please upload it on some cloud storage like iCloud /Google Drive etc. and share the link with us.

If your file is private, you can send the link to forum[at]softmaker.com with the link of this post for reference.
pdedecker
Posts: 12
Joined: Mon Sep 29, 2025 3:39 pm

Re: Presentations crashes on pptx

Post by pdedecker »

I just sent the file together with the automatic crash reporter in Presentations. It gave me an error the first time but eventually succeeded.
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 3863
Joined: Wed Mar 11, 2020 5:31 pm

Re: Presentations crashes on pptx

Post by SuperTech »

Thank you. We have not received a crash report associated with your forum email address.

For future reports, please avoid attaching large files directly. Instead, upload the file to a cloud service (like iCloud, Google Drive, or Dropbox) and share the download link in the report.
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 3863
Joined: Wed Mar 11, 2020 5:31 pm

Re: Presentations crashes on pptx

Post by SuperTech »

Thank you for sharing the file. I am able to reproduce this crash and have forwarded the details further.
SuperTech
SoftMaker Team
SoftMaker Team
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Joined: Wed Mar 11, 2020 5:31 pm

Re: Presentations crashes on pptx

Post by SuperTech »

Our developer team have fixed this problem for the next beta.
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