Cannot Save File To Dropbox

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AlexandrePlanMaker
Posts: 1
Joined: Wed May 28, 2025 6:07 am

Cannot Save File To Dropbox

Post by AlexandrePlanMaker »

Hello

I can opened file from Dropbox ,but I can't save the file that I Opened it to Dropbox.
I had check "Use system file dialogs" in Option setting
Please answer my question.
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 3402
Joined: Wed Mar 11, 2020 5:31 pm

Re: Cannot Save File To Dropbox

Post by SuperTech »

Thank you for reporting this issue. While we haven't been able to reproduce the problem on our end, we'd like to help investigate further. To assist you better, could you please provide the following details:
  1. The specific error message you receive when attempting to save the file
  2. A screenshot of the error or issue you're encountering
  3. Whether this occurs with all files or only specific ones
  4. If you're able to save files successfully to other locations
  5. Whether you have write permissions for the target drive/folder
The more information you can share, the better we'll be able to diagnose and resolve this issue for you.

As part of troubleshooting, please ensure your applications(PlanMaker and Dropbox) are updated to the latest version.
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