FreeOffice 2018 - No Product Key

General questions and answers about FreeOffice 2018 for Windows. Don't post application-specific questions here, but in the appropriate subforum.
Post Reply
Stewart2240
Posts: 4
Joined: Mon May 21, 2018 12:51 am

FreeOffice 2018 - No Product Key

Post by Stewart2240 »

Downloaded FreeOffice 2018 several days ago, but still no email received with product key. Yes, I have looked in the 'spam' folder.
I had received notification by email of the availability of the software and previously by email the product key for the 2016 version.
sven-l
SoftMaker Team
SoftMaker Team
Posts: 6480
Joined: Wed Apr 09, 2008 8:26 am
Location: Nuremberg
Contact:

Re: FreeOffice 2018 - No Product Key

Post by sven-l »

I will send you a PM with your serial key.
Sven Leßmann
SoftMaker Software GmbH
Stewart2240
Posts: 4
Joined: Mon May 21, 2018 12:51 am

Re: FreeOffice 2018 - No Product Key

Post by Stewart2240 »

Thanks, got the key and all is fine. I'm really impressed with FreeOffice 2018, especially the TextMaker which I'm more likely to use often. =D>

4.5/5 stars - I never give anything 5 out of 5 on principle. :wink:
fer_de_leo
Posts: 1
Joined: Sun Jan 26, 2020 11:11 pm

Re: FreeOffice 2018 - No Product Key

Post by fer_de_leo »

HOLA QUE TAL ME PODRIAN PASAR LA CLAVE ?
miguel-c
SoftMaker Team
SoftMaker Team
Posts: 972
Joined: Wed Jun 05, 2019 12:02 pm

Re: FreeOffice 2018 - No Product Key

Post by miguel-c »

If it's not in your spam folder, please email support(at)softmaker.de from the same e-mail address you used to register FreeOffice.
rlleathers59
Posts: 1
Joined: Mon Feb 10, 2020 9:25 pm

Re: FreeOffice 2018 - No Product Key

Post by rlleathers59 »

When I went to https://www.freeoffice.com/en/freeoffice and clicked on free download, it immediately given the open to save file freeoffice2018.msi from https://www.softmaker.net. I was never asked for my name or e-mail address. I have it installed on an older PC in my workshop located out in the boondocks without internet access. How do I get the product key e-mailed to me?
martin-k
SoftMaker Team
SoftMaker Team
Posts: 2904
Joined: Fri Nov 21, 2003 4:57 pm
Location: Nürnberg, Germany
Contact:

Re: FreeOffice 2018 - No Product Key

Post by martin-k »

FreeOffice will ask for a product key after three and offer to request it from within the software. If you don't want to wait, open ? | Manage license and request it immediately. You will need Internet access to unlock the software.
Martin Kotulla
SoftMaker Software GmbH
oranleo
Posts: 1
Joined: Wed Feb 12, 2020 11:25 pm

Re: FreeOffice 2018 - No Product Key

Post by oranleo »

I am having the same problem. I already installed, uninstalled and re-installed, tried both my home and university internet, but I can't seem to get a key.

I keep getting an error: "Não foi possível estabelecer ligação ao servidor. Verifique a sua ligação à internet e tente novamente."

I have used FreeOffice before on another computer and never had such trouble. Please help. :cry:
miguel-c
SoftMaker Team
SoftMaker Team
Posts: 972
Joined: Wed Jun 05, 2019 12:02 pm

Re: FreeOffice 2018 - No Product Key

Post by miguel-c »

Please add licensing.softmaker.de to your firewall's exemption list (or temporarily disable the firewall during activation).
If it doesn't work, it's possible that you are using a proxy. The proxy should be used system-wide and not only on your browser, otherwise, FreeOffice won't be able to access the internet via your university's proxy.
user#101
Posts: 1
Joined: Fri Mar 06, 2020 4:49 am

Re: FreeOffice 2018 - No Product Key

Post by user#101 »

martin-k wrote: Mon Feb 10, 2020 9:43 pm FreeOffice will ask for a product key after three and offer to request it from within the software. If you don't want to wait, open ? | Manage license and request it immediately. You will need Internet access to unlock the software.
After three what?
Open ? - what's that? I don't see "manage license" anywhere.

Thanks
miguel-c
SoftMaker Team
SoftMaker Team
Posts: 972
Joined: Wed Jun 05, 2019 12:02 pm

Re: FreeOffice 2018 - No Product Key

Post by miguel-c »

3 days
manage license.PNG
manage license.PNG (9.14 KiB) Viewed 10270 times
If you aren't prompted for a license or if you don't see manage license, it's because you already activated it in the past on that computer.
Post Reply

Return to “SoftMaker FreeOffice 2018 for Windows (General)”