Incorrect License Key? Error -12

General questions and answers about FreeOffice 2018 for Windows. Don't post application-specific questions here, but in the appropriate subforum.
Post Reply
z5t95s
Posts: 1
Joined: Tue Jul 09, 2019 12:03 am

Incorrect License Key? Error -12

Post by z5t95s » Tue Jul 09, 2019 12:04 am

I downloaded and installed this afternoon but the key sent to me will not work. Please asisst

miguel-c
SoftMaker Team
SoftMaker Team
Posts: 905
Joined: Wed Jun 05, 2019 12:02 pm

Re: Incorrect License Key? Error -12

Post by miguel-c » Tue Jul 09, 2019 12:09 am

Hi, your license appears to already have been activated on our system. Is your problem still happening?

martin-k
SoftMaker Team
SoftMaker Team
Posts: 2763
Joined: Fri Nov 21, 2003 4:57 pm
Location: Nürnberg, Germany
Contact:

Re: Incorrect License Key? Error -12

Post by martin-k » Tue Jul 09, 2019 8:23 am

-12 means that the internet connection to our licensing server broke (the application sends a POST request, and nothing or something broken comes back). This usually points to a wrongly configured proxy server on your side.
Martin Kotulla
SoftMaker Software GmbH

Post Reply

Return to “SoftMaker FreeOffice 2018 for Windows (General)”