Touchscreen Does Not Work

[AJ_]

TextMaker completely ignores about 90% of my touchscreen commands the same way that Planmaker does. This is still like a beta version. Don't you test your products? When is this going to be fixed? The Planmaker touchscreen problem was reported over a year ago and is still not fixed. Why are you not supporting your products? They are both nearly completely dysfunctional because of this issue. Please support your products?

[sven-l]

We are not aware of such a problem in TextMaker HD and when you read the English support forum you can see that currently no other customers are reporting such a problem for TextMaker HD. Of course we are testing our products but it seems to only occur with your device. Could you please tell us which device and Android version you are using?

Thank you!

[AJ_]

I am using a Samsung Galaxy Note 4. The screen commands are completely dysfunctional. The keyboard does not even automatically appear around 80% of the time. Don't you test your products? Textmaker HD is nearly completely dysfunctional. Nearly everything I try to do is a struggle.