can't print to printer

[walts]

After latest update, I can't print to an epson wf-3620 inkjet and it worked before update. tried uninstalling cloud print and reinstall, no luck. tried printing from planmaker to epson, worked great. Textmaker pro (rev. 752.0228.gs) also won't print to kodak hero6.1

[walts]

This is not really a reply, but also tried uninstalling textmaker hd and reinstalling from google play and no success. Still won't printb but can print textmaker docx file from another app so I don't think it is the printers. Any help would be appreciated.

[Jim-J]

Hello,

our developers are informed about this issue. We will inform you as soon we receive a response.

[walts]

is there a way to go back to update 749 until you get this problem worked out as textmaker won't print on any of the 3 wireless printers that I have. 749 for android work very well on my samsung galaxy tab pro 12.2 with android 5.1.1. printers are epson wf-3620, kodak hero 6.1 and canon laser mf-4880dw

[Jim-J]

I sent you an e-mail.

[walts]

thanks got it and finally realized i had to uninstall first. turned off auto update in google play. will there be an update to correct this soon or in the next update?

[Jim-J]

Our developers are working to solve this issue. This will be fixed as soon as possible. But I can't say when the fix or service pack will be available.

[Jim-J]

The printer issue is solved. The fix will be available with the next service pack.

[walts]

thanks, will look forward to next update
walt

[walts]

just downloaded update 757 and seems to have fixed my proglem.
Thanks for what you do and keeping the software up to date and problem free
Thank you
Walt