Program crashes when switching language ctrl+(1,2,3)

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createrua
Posts: 4
Joined: Wed Apr 20, 2022 9:38 am

Program crashes when switching language ctrl+(1,2,3)

Post by createrua »

Program crashes when switching language ctrl+(1,2,3). On different PCs with all updates, the same problem.
SuperTech
SoftMaker Team
SoftMaker Team
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Joined: Wed Mar 11, 2020 5:31 pm

Re: Program crashes when switching language ctrl+(1,2,3)

Post by SuperTech »

Thanks for reporting this problem. Please share complete details and steps involved for better understanding of this problem.
createrua
Posts: 4
Joined: Wed Apr 20, 2022 9:38 am

Re: Program crashes when switching language ctrl+(1,2,3)

Post by createrua »

SuperTech wrote: Tue May 10, 2022 10:20 pm Thanks for reporting this problem. Please share complete details and steps involved for better understanding of this problem.
all 4 different computers on which I have installed the office suite have this problem. The operating system is both Windows 10 and 11. All drivers, system updates are installed. The ctrl-1,2,3 keys are set to switch languages, Russian, Ukrainian. I think this is the cause of the problem. Freeoffice 2018 does not have this issue
SuperTech
SoftMaker Team
SoftMaker Team
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Joined: Wed Mar 11, 2020 5:31 pm

Re: Program crashes when switching language ctrl+(1,2,3)

Post by SuperTech »

After crash when you open that application it will give you an option to save the crash report. Please save that file and sent it to forum[at]softmaker.de with the link of this post.
createrua
Posts: 4
Joined: Wed Apr 20, 2022 9:38 am

Re: Program crashes when switching language ctrl+(1,2,3)

Post by createrua »

SuperTech wrote: Thu May 12, 2022 10:14 pm After crash when you open that application it will give you an option to save the crash report. Please save that file and sent it to forum[at]softmaker.de with the link of this post.
there is no report, because the program simply freezes, and it can be closed only through the task manager. All different systems are the same and only with freeoffice 2021, therefore, it is not a problem of my computer or operating system. This is a common problem with switching languages via ctrl + numbers
createrua
Posts: 4
Joined: Wed Apr 20, 2022 9:38 am

Re: Program crashes when switching language ctrl+(1,2,3)

Post by createrua »

SuperTech wrote: Thu May 12, 2022 10:14 pm After crash when you open that application it will give you an option to save the crash report. Please save that file and sent it to forum[at]softmaker.de with the link of this post.
If you set 3 languages, English to ctrl-1, Russian to ctrl-2, Ukrainian to ctrl-3, then you will have this problem and you will be able to see for yourself. The program will simply freeze and will not respond after switching languages
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