Key to use free version

General questions and answers about FreeOffice 2021 for Windows. Don't post application-specific questions here, but in the appropriate subforum.
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Philb3
Posts: 2
Joined: Thu Nov 18, 2021 8:30 pm

Key to use free version

Post by Philb3 »

Hello,
FreeOffice 2021 free version asks me for a key to continue using the software.
But I always get an SSL error that I absolutely cannot resolve. :(
Can you be kind enough to email me a key ?
Thanks in advance.
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 1796
Joined: Wed Mar 11, 2020 5:31 pm

Re: Key to use free version

Post by SuperTech »

Please make sure the following points as you are getting this SSL error:

1. You have current date/time in your computer.
2. Your firewall/ Antivirus is not blocking communication of FreeOffice with our server.
3. You have active internet connections without use of proxy.
4. Please check if you are able to browse internet in Internet Explorer without use of proxy.
Ropefun
Posts: 7
Joined: Mon Nov 22, 2021 6:30 pm

Re: Key to use free version

Post by Ropefun »

Same problem, every program of the suite crashes when trying to request the activation code.
Also with firewall off
Windows 11

Thanks
BR
Philb3
Posts: 2
Joined: Thu Nov 18, 2021 8:30 pm

Re: Key to use free version

Post by Philb3 »

Hello again,

I checked and re-checked points 1, 2, 3 and 4. Everything is correct.
But it does not work ... there is something else !
Ropefun
Posts: 7
Joined: Mon Nov 22, 2021 6:30 pm

Re: Key to use free version

Post by Ropefun »

The problem persists, and it is impossible to use the SW
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 1796
Joined: Wed Mar 11, 2020 5:31 pm

Re: Key to use free version

Post by SuperTech »

Our developer team did some improvements and the solution will be included in the next service pack of FreeOffice 2021 coming soon.
Ropefun
Posts: 7
Joined: Mon Nov 22, 2021 6:30 pm

Re: Key to use free version

Post by Ropefun »

thanks!
Ropefun
Posts: 7
Joined: Mon Nov 22, 2021 6:30 pm

Re: Key to use free version

Post by Ropefun »

I tried the new 1040, but nothing changes.
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 1796
Joined: Wed Mar 11, 2020 5:31 pm

Re: Key to use free version

Post by SuperTech »

Please share the steps you followed and a screenshot of the error you received with 1040 revision.

Also, on the error dialog box, if you have, please click on Retry button and check if that work for you.
Ropefun
Posts: 7
Joined: Mon Nov 22, 2021 6:30 pm

Re: Key to use free version

Post by Ropefun »

Schermata 2021-12-01 alle 20.55.09.jpeg
After this I insert my e-mail address, then after submit the program freezes.
Schermata 2021-12-01 alle 20.57.02.jpeg
Firewall is ok, internet connection is ok. This in every program of the suite.
Schermata 2021-12-01 alle 21.01.42.png
Ropefun
Posts: 7
Joined: Mon Nov 22, 2021 6:30 pm

Re: Key to use free version

Post by Ropefun »

Today it worked! 8)
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