Input from scanner B/W and no Epson Scan option Panel

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echoshack
Posts: 2
Joined: Mon Feb 25, 2019 7:07 am

Input from scanner B/W and no Epson Scan option Panel

Post by echoshack »

Tried to scan to new Document the Flexipdf 2022 Professional subscription.

The request box does not give options for scan DPI, B/W or Colour select and the Flatbed/autofeed option does not work.

The resulting document is low resolution ?DPI and black and white and the sheet feeder was not called although selected.

All my other programs bring up the Epsom scanner options Panel (too select DPI Colour/BW autofeed/flatbed).


Windows 10 21H1 Epson Workforce 320 (WIA EPSOM BX305) with Sheet feeder.

Opened problem report 15th Oct 2021
miguel-c
SoftMaker Team
SoftMaker Team
Posts: 1233
Joined: Wed Jun 05, 2019 12:02 pm

Re: Input from scanner B/W and no Epson Scan option Panel

Post by miguel-c »

image_2021_11_23T16_04_33_620Z.png
Please look at the image above. I have only one scanner, but the list shows many entries under Device.
Most of them work the simple way you describe. In my case, the only one that works the way you want to is HP Twain.
When I select HP Twain it opens the HP scanning app where I can select DPI, Color, etc.

Please try to select the entry on that menu that does the same for your Epson scanner
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