Unable to save file to SD card using save as command

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kilroyuk
Posts: 6
Joined: Fri Oct 18, 2019 8:07 pm

Unable to save file to SD card using save as command

Post by kilroyuk »

Unable to save PlanMaker file from internal to SD card using Save as command since latest update.
Nor can I overwrite existing files on SD card - error unable to save file.
All other apps can save and rewrite to SD card ok.
kilroyuk
Posts: 6
Joined: Fri Oct 18, 2019 8:07 pm

Re: Unable to save file to SD card using save as command

Post by kilroyuk »

My mobile has exactly the same problem.(Android 11)
Textmaker also has exactly the same problem.

Have uninstalled PlanMaker and re-installed with PlanMaker _2021.1101.0515.0.apk
PlanMaker now works as intended.
Dont quite know what to do with mobile as this apk wont install properly.
Hope developers have a quick fix
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 2933
Joined: Wed Mar 11, 2020 5:31 pm

Re: Unable to save file to SD card using save as command

Post by SuperTech »

Thanks for reporting this problem. I have forwarded the details to our developer team.

Meanwhile, please click on the ribbon command File | Options | Appearance tab | uncheck option " Use system file dialogs" and then click on OK/tick. Please check if you are able to save files on the SD card after that.

If the problem persists, please share a screenshot of the error.
kilroyuk
Posts: 6
Joined: Fri Oct 18, 2019 8:07 pm

Re: Unable to save file to SD card using save as command

Post by kilroyuk »

Thanks for the reply.
Done as suggested and now update works as intended.
Must say it helps when you know what you're doing.
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