Subscription Issue

Post Reply
razazaidi1
Posts: 39
Joined: Sat Jan 09, 2021 2:18 am

Subscription Issue

Post by razazaidi1 »

On 03 May 2021 I had entered a subscription monthly as I wanted to use the Print Function which is not available on the free version

Today after an update of PlanMaker when I entered Print then PlanMaker opened the dialog box asking for subscription

My complaint is that once I have subscribed and the subscription period is not over yet why I need to pay again
martin-k
SoftMaker Team
SoftMaker Team
Posts: 3088
Joined: Fri Nov 21, 2003 4:57 pm
Location: Nürnberg, Germany
Contact:

Re: Subscription Issue

Post by martin-k »

If you received an update today, you are still in the beta program and should leave it. Subscriptions don't work inside a beta test.

Instructions for leaving the beta: https://www.softmaker.com/newsletter/n. ... 1-05-16-en
Martin Kotulla
SoftMaker Software GmbH
razazaidi1
Posts: 39
Joined: Sat Jan 09, 2021 2:18 am

Re: Subscription Issue

Post by razazaidi1 »

Thanks

Followed your suggestions and everything is okay now

Must say an excellent program and an even better support team

Thanks for your help

Regards
Post Reply

Return to “PlanMaker 2021 for Android”