Presentation bug

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markxp
Posts: 3
Joined: Sat Jan 09, 2021 3:03 am

Presentation bug

Post by markxp » Sun Mar 07, 2021 3:12 pm

Hello Softmaker team :-o , I found a issue in Presentation 2021 Android version, embed images/photos no load in many documents made in office 2016-19 open but no can see images.

Image

SuperTech
SoftMaker Team
SoftMaker Team
Posts: 1503
Joined: Wed Mar 11, 2020 5:31 pm

Re: Presentation bug

Post by SuperTech » Sun Mar 07, 2021 3:43 pm

Thanks for reporting this problem. Please share the associated file of Presentations 2021 in which you are getting this problem so that we can do further investigation for resolution.

If you want to send it to us privately, please e-mail us at the forum[at]softmaker.de

Please also include the forum URL of this topic so that we can trace your e-mail.
viewtopic.php?f=399&t=20981

markxp
Posts: 3
Joined: Sat Jan 09, 2021 3:03 am

Re: Presentation bug

Post by markxp » Sun Mar 07, 2021 6:27 pm

Ok I reply and send the file .pptx to this mail "forum@softmaker.de"

SuperTech
SoftMaker Team
SoftMaker Team
Posts: 1503
Joined: Wed Mar 11, 2020 5:31 pm

Re: Presentation bug

Post by SuperTech » Mon Mar 08, 2021 9:21 pm

Thanks for sharing the file. I have checked your Presentations file and found that all the images are in emf file format which is currently not supported by Presentations 2021 for Android. Please change file format of images and Presentations will be able to display them properly.

maykohli0503
Posts: 1
Joined: Tue Apr 06, 2021 10:29 am
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Re: Presentation bug

Post by maykohli0503 » Tue Apr 06, 2021 10:31 am

thanks for sharing, I am going through the same problem

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