Unusable with Bluetooth keyboard on Boox Note Air

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vtpoet
Posts: 162
Joined: Mon Dec 30, 2013 4:55 am

Unusable with Bluetooth keyboard on Boox Note Air

Post by vtpoet » Sun Jan 24, 2021 4:38 pm

FYI: While the app works fine on my Samsung Tablet, Textmaker loses keystrokes when using the Boox E-Ink Tablet. This seems to be a problem with Textmaker. Using Googledocs or other writing apps doesn't present this issue. While there's a delay between what I type and what appears on the E-Ink Tablet (while using Google Docs or other Writing apps) everything I've typed is eventually captured and appears.

With Textmaker, sentences turn into gobbledygook as half of the keystrokes are lost, rendering the application unusable on Boox with a bluetooth keyboard.

vtpoet
Posts: 162
Joined: Mon Dec 30, 2013 4:55 am

Re: Unusable with Bluetooth keyboard on Boox Note Air

Post by vtpoet » Sun Jan 24, 2021 4:44 pm

Testing with Virtual Keyboard. Keystrokes are also lost, mainly the space bar. Textmaker doesn't seem to capture keystrokes that don't immediately appear on the display.

vtpoet
Posts: 162
Joined: Mon Dec 30, 2013 4:55 am

Re: Unusable with Bluetooth keyboard on Boox Note Air

Post by vtpoet » Sun Jan 24, 2021 6:58 pm

Update: Tested the older version of Textmaker HD on the Boox Note Air and there were no issues . Based on comments on the other thread, this seems to be a bug unrelated to the E-Ink display or tablet...

SuperTech
SoftMaker Team
SoftMaker Team
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Re: Unusable with Bluetooth keyboard on Boox Note Air

Post by SuperTech » Fri Jan 29, 2021 8:10 am

Thanks for reporting this problem. I have forwarded the details to our development team.

vtpoet
Posts: 162
Joined: Mon Dec 30, 2013 4:55 am

Re: Unusable with Bluetooth keyboard on Boox Note Air

Post by vtpoet » Sat Feb 06, 2021 5:34 pm

F̶o̶r̶ ̶t̶h̶e̶ ̶s̶a̶k̶e̶ ̶o̶f̶ ̶t̶h̶o̶r̶o̶u̶g̶h̶n̶e̶s̶s̶,̶ ̶c̶o̶m̶m̶e̶n̶t̶i̶n̶g̶ ̶h̶e̶r̶e̶ ̶t̶o̶o̶:̶ ̶T̶e̶s̶t̶e̶d̶ ̶w̶i̶t̶h̶ ̶F̶e̶b̶r̶u̶a̶r̶y̶ ̶B̶E̶T̶A̶ ̶a̶n̶d̶ ̶t̶h̶e̶ ̶s̶l̶u̶g̶g̶i̶s̶h̶ ̶K̶e̶y̶b̶o̶a̶r̶d̶ ̶b̶u̶g̶ ̶i̶s̶ ̶n̶o̶ ̶l̶o̶n̶g̶e̶r̶ ̶p̶r̶e̶s̶e̶n̶t̶.̶
Last edited by vtpoet on Mon Feb 08, 2021 8:06 pm, edited 1 time in total.

vtpoet
Posts: 162
Joined: Mon Dec 30, 2013 4:55 am

Re: Unusable with Bluetooth keyboard on Boox Note Air

Post by vtpoet » Sat Feb 06, 2021 8:16 pm

Update: Weird. After good behavior, the bug has reappeared. Sometimes Textmaker will register all the keystrokes and sometimes it will choke up. It begins with dropping the space bar and gets progressively worse. The old Textmaker HD doesn't have this issue.

lgsl
Posts: 57
Joined: Wed Mar 04, 2020 8:00 pm

Re: Unusable with Bluetooth keyboard on Boox Note Air

Post by lgsl » Mon Feb 08, 2021 4:02 pm

I have also noticed this. And I think this bug is also related to https://forum.softmaker.com/viewtopic.php?f=397&t=20757

vtpoet
Posts: 162
Joined: Mon Dec 30, 2013 4:55 am

Re: Unusable with Bluetooth keyboard on Boox Note Air

Post by vtpoet » Sun Mar 07, 2021 4:20 pm

I reinstalled yesterday. Am I right in thinking SM has issued a new BETA for March? Anyway, I've been testing it on my BOOX and, so far, the previously described bug hasn't reappeared.

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