Problem in saving to Google Drive

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nccwxx
Posts: 3
Joined: Tue May 04, 2021 4:17 pm

Problem in saving to Google Drive

Post by nccwxx »

4/5/2021: Saving is a basic and important function. However, I have mentioned many times that the programs cannot save file to Google Drive, first save is ok but fail to update in further saving, when the backup option is offed (see the attached image). Please correct this problem during next version. Thanks.

I posted the above in Google Play. The bug persists in last two updates. Please follow it up.
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IMG-20210504-WA0032.jpg
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 1582
Joined: Wed Mar 11, 2020 5:31 pm

Re: Problem in saving to Google Drive

Post by SuperTech »

Thanks for sharing the screenshot. Did you open the file directly from Google Drive or you used open button of SoftMaker apps?

Also check if you have full rights including creation of files on the drive of Google Drive which contains this file.
nccwxx
Posts: 3
Joined: Tue May 04, 2021 4:17 pm

Re: Problem in saving to Google Drive

Post by nccwxx »

Both file open methods have been tried. If I choose "No backup" from the app setup, I cannot save successfully for any files after doing any update. That's it, you can try.
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