Tags disappear after saving document

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HowardGreen
Posts: 5
Joined: Fri Jul 24, 2020 12:23 pm

Tags disappear after saving document

Post by HowardGreen » Sun Aug 02, 2020 2:18 pm

I found a bug/issue with saving files after having Tagged them in Mac Finder. It seems that saving the documents clears all tags associated with those files.

SuperTech
SoftMaker Team
SoftMaker Team
Posts: 1415
Joined: Wed Mar 11, 2020 5:31 pm

Re: Tags disappear after saving document

Post by SuperTech » Sun Aug 02, 2020 2:56 pm

Thanks for reporting this problem. Please share details, associated file and steps to reproduce the problem/error you are getting so that we can do further investigation for resolution.

HowardGreen
Posts: 5
Joined: Fri Jul 24, 2020 12:23 pm

Re: Tags disappear after saving document

Post by HowardGreen » Mon Aug 03, 2020 2:12 pm

So far I have experienced this issue with .docx & .xlxs files. In finder I added a tag to the document, and then after opening the document, I made some changes to it by typing text & adding pictures and finally saving it. After the save I noticed that in finder the documents no longer had the tag that I added to start with. The same goes for if I add a Color Label/Tag to the file - it disappears after saving the document.

Hope this helps..

SuperTech
SoftMaker Team
SoftMaker Team
Posts: 1415
Joined: Wed Mar 11, 2020 5:31 pm

Re: Tags disappear after saving document

Post by SuperTech » Mon Aug 03, 2020 2:33 pm

Thanks for sharing the details. I have forwarded the details to our development team.

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