Wrong system font

Post here those questions, bug reports and suggestions for SoftMaker Office 2021 for Linux that do not fit in any of the application-specific subforums.
Post Reply
Vistaus
Posts: 9
Joined: Thu Mar 19, 2020 12:06 pm

Wrong system font

Post by Vistaus » Mon Mar 15, 2021 8:29 pm

I just bought and installed SoftMaker Office 2021 and checked the setting "Use system font for menus and dialogs", but it uses some weird Serif font rather than the actual system font. All other apps on my system use the correct font.

How do I fix this?

OS: Deepin 20 (based on Debian 10)

SuperTech
SoftMaker Team
SoftMaker Team
Posts: 1428
Joined: Wed Mar 11, 2020 5:31 pm

Re: Wrong system font

Post by SuperTech » Tue Mar 16, 2021 3:53 pm

Thanks for reporting this problem. Please share some screenshots of SoftMaker Office and any system application so that we can compare.

Vistaus
Posts: 9
Joined: Thu Mar 19, 2020 12:06 pm

Re: Wrong system font

Post by Vistaus » Tue Mar 16, 2021 6:20 pm

Here are the system monitor and file manager as an example, which like all other apps use the right font:
https://imgur.com/a/8XIML2u
https://imgur.com/a/8XIML2u

GTK apps also use the correct font:
https://imgur.com/a/8XIML2u

And here's SoftMaker Office using the wrong font:
https://imgur.com/a/qdCESXg

SuperTech
SoftMaker Team
SoftMaker Team
Posts: 1428
Joined: Wed Mar 11, 2020 5:31 pm

Re: Wrong system font

Post by SuperTech » Tue Mar 16, 2021 6:23 pm

I think you pasted one link 3 times here.

Vistaus
Posts: 9
Joined: Thu Mar 19, 2020 12:06 pm

Re: Wrong system font

Post by Vistaus » Tue Mar 16, 2021 7:05 pm

Oh well, even in that one link you can see my actual system font that SoftMaker should be using. You can see the system monitor, Vivaldi and the panel all using the correct system font.

SuperTech
SoftMaker Team
SoftMaker Team
Posts: 1428
Joined: Wed Mar 11, 2020 5:31 pm

Re: Wrong system font

Post by SuperTech » Tue Mar 16, 2021 7:15 pm

Please share your sminfo file which you can generate by clicking on '?' > About > Write system information.

Vistaus
Posts: 9
Joined: Thu Mar 19, 2020 12:06 pm

Re: Wrong system font

Post by Vistaus » Tue Mar 16, 2021 7:33 pm


SuperTech
SoftMaker Team
SoftMaker Team
Posts: 1428
Joined: Wed Mar 11, 2020 5:31 pm

Re: Wrong system font

Post by SuperTech » Wed Mar 17, 2021 3:57 pm

Thanks for sharing the sminfo. I have forwarded the details to our development team.

Vistaus
Posts: 9
Joined: Thu Mar 19, 2020 12:06 pm

Re: Wrong system font

Post by Vistaus » Mon Mar 22, 2021 5:06 pm

For some reason, the issue solved itself. Not sure what caused it and what changed, but I'm glad it's solved. Thanks for the support! :)

SuperTech
SoftMaker Team
SoftMaker Team
Posts: 1428
Joined: Wed Mar 11, 2020 5:31 pm

Re: Wrong system font

Post by SuperTech » Mon Mar 22, 2021 5:13 pm

Thanks for confirmation that your problem is resolved. :thumbsup:

Post Reply

Return to “SoftMaker Office 2021 for Linux (General)”