Critical System Error - Main window failure ...

[mkind]

"Unable to initialize main window"

This is the error message I get when trying to launch any of the 2021 Office Suite applications.

I'm on a MacBook Pro M2 Max with Ventura 13.2.1. I reinstalled the suite 10 minutes ago; but that didn't help.

What can I do?

Thanks a lot,
Marko

[SuperTech]

Thanks for posting your problem. Please rename SoftMaker folder which is in your Documents folder and then try to start any application.

[mkind]

Thanks for the suggestion - unfortunately that didn't help.

I renamed the "SoftMaker" folder and started TextMaker. It terminated with the same error message and left a new "SoftMaker" folder with an empty subfolder named "Settings" in the file system.

What next?

Thanks
Marko

[SuperTech]

Thanks for trying the steps. It seems you didn't give file access to SoftMaker Office. Please grant file access to SoftMaker Office by following these steps:
1. Open Mac Settings.
2. Open Security and privacy.
3. Click on Privacy tab.
4. Click on File and folders in the left panel.
5. Click below on the lock and enter password.
6. On the right-hand panel, scroll through the apps and select TextMaker.
7. Grant access and then try the apps again.

For more complete details and tutorials, please check documentation related to macOS files and folder access.

[mkind]

Thanks for the hint - this actually did work. I can now launch all SoftMaker Office apps.

I don't remember whether I have been asked for granting those permissions when I started the apps the first time after installation. Anyway, everything looks fine now!

Thanks for your support!
Marko