THIS FILE FORMAT IS NOT SUPPORTED

[mgalal257]

when i import a file to PLANMAKER and try to open the file i get the error message:


"THIS FILE FORMAT IS NOT SUPPORTED"

how can this issue be resolved.

[Jossi]

Please give some additional information:
What is the file format? *.xlsx, *.pmdx or something else?
What do you mean by “importing”? Do you draw the file on the program icon, do you double-click the file or what else?
Where is the file stored? Hard disk, net or cloud storage?

[mgalal257]

The format is xls.

[mgalal257]

Actually i am working with JD Edwards software and when i export a report to excel and try to open it in planmaker 2021, i get the message of format not supported.... The file is exported as excel file with xls extension.

[martin-k]

If it an "xls" file exported by some third-party software such as JD Edwards, it is virtually guaranteed that it is not an xls file at all, but an XML or HTML file with a faked file extension. PlanMaker cannot open either of them.

[mgalal257]

But the same file when exported from JD Edwards to microsoft excel... It opens as excel spreadsheet normally without any problem.

[martin-k]

That's because Excel has such import filters.