Crashes

Post Reply
zackf
Posts: 17
Joined: Fri Jul 10, 2020 8:13 pm

Crashes

Post by zackf »

PlanMaker crashes so much I can't use it.
  • I am using conditional formatting and data validation.
  • I tried 64 and 32 bit versions
  • I am trying to use xlsx format
  • I am coming from office, i tried using existing files AND starting one from scratch.
  • Windows 10 Pro
martin-k
SoftMaker Team
SoftMaker Team
Posts: 3082
Joined: Fri Nov 21, 2003 4:57 pm
Location: Nürnberg, Germany
Contact:

Re: Crashes

Post by martin-k »

It looks like you haven't sent in any crash report, even though the software asks you to do that after a crash. Why didn't you send them?
Martin Kotulla
SoftMaker Software GmbH
zackf
Posts: 17
Joined: Fri Jul 10, 2020 8:13 pm

Re: Crashes

Post by zackf »

It becomes unresponsive, and I have to end the processes.
martin-k
SoftMaker Team
SoftMaker Team
Posts: 3082
Joined: Fri Nov 21, 2003 4:57 pm
Location: Nürnberg, Germany
Contact:

Re: Crashes

Post by martin-k »

OK, that's not a crash then. Please make one or more of these documents available to us, either by uploading them here or e-mailing them to forum (at) softmaker.com and referencing this thread. Include step-by-step instructions how to reproduce the hang.
Martin Kotulla
SoftMaker Software GmbH
zackf
Posts: 17
Joined: Fri Jul 10, 2020 8:13 pm

Re: Crashes

Post by zackf »

Since you responded I opened it again and started playing with it. Seems like it usually freezes when I try to move the window...
zackf
Posts: 17
Joined: Fri Jul 10, 2020 8:13 pm

Re: Crashes

Post by zackf »

Just type things, enter, tab, and move the window around.
Attachments
Date of referral.xlsx
(8.76 KiB) Downloaded 207 times
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 2933
Joined: Wed Mar 11, 2020 5:31 pm

Re: Crashes

Post by SuperTech »

Thanks for reporting this problem. I was able to reproduce it and forwarded the details to our development team.
Post Reply

Return to “PlanMaker 2021 for Windows”