Bullets being converted to clapperboard

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AllanWhoops
Posts: 1
Joined: Mon Jul 27, 2020 10:01 am

Bullets being converted to clapperboard

Post by AllanWhoops » Mon Jul 27, 2020 10:07 am

Hi,

If I open a Word document in Textmaker, the bullets all get converted to clapper boards. It looks as though this is a font substitution issue with the original bullet's character and font not being found or the default Textmaker font for bullets being different to the original Word document.

Is there a work around please?

many thanks,

Allan

SuperTech
SoftMaker Team
SoftMaker Team
Posts: 695
Joined: Wed Mar 11, 2020 5:31 pm

Re: Bullets being converted to clapperboard

Post by SuperTech » Mon Jul 27, 2020 9:07 pm

Thanks for reporting this problem. Please share the associated file in which you are getting this problem so that we can do further investigation for resolution.

If you want to send it to us privately, please send us an e-mail to forum[at]softmaker.de

Please also include the forum URL of this topic so that we can trace your e-mail.
https://forum.softmaker.com/viewtopic.p ... 248#p67248

SuperTech
SoftMaker Team
SoftMaker Team
Posts: 695
Joined: Wed Mar 11, 2020 5:31 pm

Re: Bullets being converted to clapperboard

Post by SuperTech » Sun Aug 02, 2020 8:38 am

Thanks for sharing the file and screenshots. I opened the file and found that bullets are showing correctly in TextMaker at my end. Please check the screenshot and your file saved by me, I sent them by email.

Please reinstall SoftMaker Office and check Or you can also try these steps if you don't have any specific settings or documents saved in SoftMaker Folder:
1. Close all SoftMaker applications like TextMaker/PlanMaker.
2. Rename Documents/SoftMaker folder.
3. Try to open this file in TextMaker and see if that resolves your problem.

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