Long startup time

Post here those questions, bug reports and suggestions for SoftMaker Office 2021 for Windows that do not fit in any of the application-specific subforums.
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victor_yacovlev
Posts: 12
Joined: Tue May 22, 2012 6:42 pm

Long startup time

Post by victor_yacovlev »

All applications startup time is more than 10 seconds on laptop with Core i7/16Gb RAM/PCIe SSD.
Task manager shows low CPU usage and "Not responding" status while startup.
Hook
Posts: 77
Joined: Sat Jun 14, 2014 1:24 am

Re: Long startup time

Post by Hook »

victor_yacovlev wrote: Sun Jun 07, 2020 1:29 pm All applications startup time is more than 10 seconds on laptop with Core i7/16Gb RAM/PCIe SSD.
Task manager shows low CPU usage and "Not responding" status while startup.
Not seeing that here at all with Core i5/8Gb RAM/ SSD. Loads instantly. I would suspect something else running is making trouble. Is Softmaker Office the only program that's slow to load?
victor_yacovlev
Posts: 12
Joined: Tue May 22, 2012 6:42 pm

Re: Long startup time

Post by victor_yacovlev »

No, only SoftMaker programs.
Even LibreOffice without preload starts much faster.
martin-k
SoftMaker Team
SoftMaker Team
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Re: Long startup time

Post by martin-k »

Run TextMaker with -debug:

TextMaker.exe -debug

This creates the file tmlog.txt in Documents\SoftMaker. Post this file here or send it to forum (at) softmaker.com
Martin Kotulla
SoftMaker Software GmbH
victor_yacovlev
Posts: 12
Joined: Tue May 22, 2012 6:42 pm

Re: Long startup time

Post by victor_yacovlev »

Here is PlanMaker log file in attachment.
Attachments
pmlog.txt
(38.3 KiB) Downloaded 275 times
martin-k
SoftMaker Team
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Re: Long startup time

Post by martin-k »

TextMaker waits more than 30 seconds for your printer. It seems that specific printer is not available. Either make it available or choose a different default printer.
Martin Kotulla
SoftMaker Software GmbH
art.poland
Posts: 1
Joined: Tue Aug 09, 2022 3:53 am

Re: Long startup time

Post by art.poland »

I set my computer up so that default printer was valid, but textmaker was still slow to start most of the time. Digging around I discovered that the program was trying to use a network printer that was turned off. When I went to printer in the program and set it to be a valid printer, it started loading quickly again. So, check the printer within the program and be sure it is valid and on line.
Last edited by art.poland on Tue Aug 09, 2022 4:01 am, edited 1 time in total.
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