SM Office causes browsers shut down!

Forum for the beta test of SoftMaker Office 2021 for Linux
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Justme
Posts: 1
Joined: Thu May 28, 2020 6:30 am

SM Office causes browsers shut down!

Post by Justme » Thu May 28, 2020 7:59 am

Hi
I like your both products but there is one problem about them.

They both cause my browsers ( Chrome and Opera) to shut down. It happens when I demonstrate a document opened in SM Office 18\21 via Google Hangouts. In Hangouts I can demonstrate my screen, a window, or an opened document. Whenever it happens to be a doc\docs document opened in SM Office 18\21, the browsers shut down. If I use LibreOffice, then I don't have this problem.

I have uninstalled and installed SM Office 18\21 many times and no changes so far! I want to continue using your product but this problem makes me sad.

I don't know what to do.
I am on Xubuntu 20.04

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mgrinsven
Posts: 68
Joined: Mon Feb 10, 2020 9:40 pm

Re: SM Office causes browsers shut down!

Post by mgrinsven » Thu May 28, 2020 9:50 am

Ah that explains the Chrome crash i had when trying to share a presentation in a Webex session.
But yeah in the Corona times and working from home using video conferencing, being able to show a presentation is essential :)

But then again i find that Chrome is not working as stable as it could. Had Chrome also crashing sometimes when trying to share a screen while using jitsi meet. Firefox did not have any problems in this case.

SuperTech
SoftMaker Team
SoftMaker Team
Posts: 868
Joined: Wed Mar 11, 2020 5:31 pm

Re: SM Office causes browsers shut down!

Post by SuperTech » Wed Jun 10, 2020 12:53 pm

Thanks mgrinsven for your suggestion. As per mgrinsven's suggestion, please try to use Firefox for Google Meet and let us know if the browser still closing on opening documents in SoftMaker Office.

Thanks

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