Unusable at high resolution

Forum for the beta test of SoftMaker Office 2021 for Linux
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le_avion
Posts: 7
Joined: Wed May 24, 2017 3:15 am

Unusable at high resolution

Post by le_avion » Thu May 21, 2020 3:42 am

I am on a Dell XPS13 which has a native resolution of 3840x2160 (16:9). Scale is set to 200%. OS is Ubuntu 18.04.4 LTS. In this high resolution Office 2021 is unusable. All fonts are microscopic. I sometimes run into this issue with QT applications and I usually can start them from the command line like this to fix the display issue:

QT_AUTO_SCREEN_SCALE_FACTOR=1 textmaker21

but this doesn't help with SoftMaker Office because I don't think it is a QT application.

SuperTech
SoftMaker Team
SoftMaker Team
Posts: 868
Joined: Wed Mar 11, 2020 5:31 pm

Re: Unusable at high resolution

Post by SuperTech » Thu May 21, 2020 5:00 pm

Thanks for reporting this problem. I have forwarded the details to our development team.

Please share your sminfo file which you can generate by clicking on '?' > About > Write system information.

le_avion
Posts: 7
Joined: Wed May 24, 2017 3:15 am

Re: Unusable at high resolution

Post by le_avion » Thu May 21, 2020 6:44 pm

I have attached the sminfo.txt file as requested although it was a challenge to see where to click with the tiny text :(

I also attached a screenshot of how my screen looks like in case this helps.
Attachments
Screenshot from 2020-05-20 20-30-46.png
Screenshot of textmaker21 screen on my machine
sminfo.txt
sminfo file
(261.19 KiB) Downloaded 15 times

n0c
Posts: 1
Joined: Mon Jun 15, 2020 3:17 pm

Re: Unusable at high resolution

Post by n0c » Mon Jun 15, 2020 3:20 pm

I had this same problem and found a fix in the settings:

File > Options > Appearance > User interface size...

For me, the optimal setting was a "Controls size" of Large and a "Font size adjustment" in between the base size indicator and the far right. After confirming the change, you'll need to restart the program (it prompts you to do so).

le_avion
Posts: 7
Joined: Wed May 24, 2017 3:15 am

Re: Unusable at high resolution

Post by le_avion » Mon Jun 15, 2020 3:31 pm

Thank you. I found this setting as well after the final 2021 release. It was very hard to find it though due to the size of the font and dialog :D . I just wish that the developers will adjust size automatically based on resolution. As I mentioned many QT based applications have the same problem which requires me to set an environment variable before executing the program.

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