Broken package after install (libgl1-mesa-glx not satisfied)

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jackintosh
Posts: 9
Joined: Sat Dec 06, 2014 6:32 pm

Broken package after install (libgl1-mesa-glx not satisfied)

Post by jackintosh » Fri May 08, 2020 7:57 pm

I installed office on debian buster 64 bits with command 'dpkg -i softmaker....deb' and everything went without dependency errors. After installation I noticed the icons were not correctly displayed in XFCE menu.

After that I did an upgrade (apt upgrade) and got this message, saying that libgl1-mesa-glx was needed by softmaker-office-2021 but not installed.

Vous pouvez lancer « apt --fix-broken install » pour corriger ces problèmes.
Les paquets suivants contiennent des dépendances non satisfaites :
softmaker-office-2021 : Dépend: libgl1-mesa-glx mais il n'est pas installé
E: Dépendances non satisfaites. Essayez « apt --fix-broken install » sans paquet

I had to run apt --fix-broken install to fix the problem.

During former install no dependency error was displayed.

Hope this helps.

SuperTech
SoftMaker Team
SoftMaker Team
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Joined: Wed Mar 11, 2020 5:31 pm

Re: Broken package after install (libgl1-mesa-glx not satisfied)

Post by SuperTech » Sat May 09, 2020 9:49 am

Thanks for reporting this problem. Please share your sminfo file which you can generate by clicking on '?' > About > Write system information.

jackintosh
Posts: 9
Joined: Sat Dec 06, 2014 6:32 pm

Re: Broken package after install (libgl1-mesa-glx not satisfied)

Post by jackintosh » Tue May 19, 2020 8:21 pm

File sminfo.txt attached.
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okty2k
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Re: Broken package after install (libgl1-mesa-glx not satisfied)

Post by okty2k » Fri May 22, 2020 12:40 pm

I have the same problem on Ubuntu 20.4, but no errors (I had a pop-up at first ran that I could not read). No luck updating the lib (library is at latest version). The only way for the toolbars to be slightly visible is to switch to top right ribbon. Still, I can not see colored icons, but all white.
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martin-k
SoftMaker Team
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Re: Broken package after install (libgl1-mesa-glx not satisfied)

Post by martin-k » Fri May 22, 2020 12:45 pm

1. Fixing dependencies should be done with apt-get install -f

2. okty2k's problem is different. If you have broken dependencies, then SoftMaker Office would not start at all. If it starts, it is not a dependency problem. Can you post a screenshot?
Martin Kotulla
SoftMaker Software GmbH

okty2k
Posts: 2
Joined: Fri May 22, 2020 12:36 pm

Re: Broken package after install (libgl1-mesa-glx not satisfied)

Post by okty2k » Fri May 22, 2020 4:47 pm

Here it is. As mentioned above, the only user interface that is visible from the top 3 (ribbons) is the third on the right.
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